Q: Can't sign into Outlook mail using System Preferences
I just got a new Mac Mini - my first Mac - and I can't sign into my Outlook mail in System Preferences. It keeps saying the password is incorrect.
In reality - I don't understand what is happening. I have Outlook signed into my iPhone and iPad; why isn't it working on Mac? Its using password verification to send messages on my iDevices, so its not like my password is wrong - or else I wouldn't be able to send messages. Any idea what is wrong on the Mac and my Outlook?
Thanks very much for reading!
Mac mini, OS X Yosemite (10.10)
Posted on Jan 19, 2015 11:56 PM
Let's take this a step at a time.
Go back to the SMTP server settings and verify that each Outlook server has the correct password and userid for the account it is sending from, verify that 'Use only this server' is checked. Verify that all other settings are correct (TLS is on, Authentication is checked), when you have done that go back to Mail and run the connection doctor (Window Menu>Connection Doctor)
Posted on Jan 20, 2015 11:35 AM
