CliffordGeorge
Level 1 (0 points)

Q: recover deleted Archived messages

I've got my  gmail synced to Mail. I Deleted All the Archived mail. When I went back to the Inbox All but two messages were gone. All EVERYTHING EVERYWHERE were gone. All my folders were empty. I just wanted to delete the messages IN the Archive folder. How can I get all that back.

MacBook Pro (15-inch Mid 2010), Mac OS X (10.1.x)

Posted on Jan 20, 2015 6:11 PM

Close
CliffordGeorge

Q: recover deleted Archived messages

  • All replies
  • Helpful answers

  • by William Lloyd,

    William Lloyd William Lloyd Jan 20, 2015 6:22 PM in response to CliffordGeorge
    Level 7 (21,141 points)
    Jan 20, 2015 6:22 PM in response to CliffordGeorge

    Have you check on gmail.com to see if your messages are still there? Typically deleting means deleting. Also, with Gmail things are very strange, folders aren't actually folders, they're labels. So an email can actually be in more than one folder, but if you delete it from one, you'll delete it from all.

     

    Is anything still in the trash?

  • by CliffordGeorge,

    CliffordGeorge CliffordGeorge Jan 20, 2015 6:29 PM in response to William Lloyd
    Level 1 (0 points)
    Jan 20, 2015 6:29 PM in response to William Lloyd

    That's what really bothered me. I've tried to delete the Archive b-4 and it always came back. This time it asked if I was sure? That was different. So I said yes and it took everything. Gmail @ gmail,com is empty too. Maybe I'm going about it all wrong. Maybe I should go to Gmail and try recovering instead of doing it through Mail?

  • by William Lloyd,Helpful

    William Lloyd William Lloyd Jan 20, 2015 6:42 PM in response to CliffordGeorge
    Level 7 (21,141 points)
    Jan 20, 2015 6:42 PM in response to CliffordGeorge

    You won't be able to recover it through Mail, unless you have a Time Machine backup and can go back in time. If you go to the gmail web site, see if it's in the trash folder. If it's not, it's gone from there too.

  • by CliffordGeorge,

    CliffordGeorge CliffordGeorge Jan 20, 2015 6:47 PM in response to William Lloyd
    Level 1 (0 points)
    Jan 20, 2015 6:47 PM in response to William Lloyd

    Thanks. I would have spent all night fighting it. IT'S NEVER Permanently Deleted even the ARCHIVED before much less Everything. I'll search my back up. I don't care what " They" say about you....You're alright

  • by gutshotdjb,

    gutshotdjb gutshotdjb May 1, 2016 8:37 AM in response to CliffordGeorge
    Level 1 (4 points)
    May 1, 2016 8:37 AM in response to CliffordGeorge

    OK, folks there is a way to do this - it worked for me, using gmail help. Go to this Gmail help page:  https://support.google.com/mail#topic=3394150 then to account, then to find messages, then to find missing emails, then to a large number of my emails disappeared, then change password as directed, then fill out the form and submit. I got an email saying  "Good news! We are currently restoring your missing Gmail messages. You should see them under the "All Mail" tab on the left side of your Gmail inbox sometime within the next 24 hours. You can also use the search box to find specific messages once they have been restored." sure enuff it restored many but not all so i did a repeat and got all (i think) all folders filled back up as did archives and inbox (inbox filled with thousands more than were there - not sure why and archives also had more than original - haven't sorted all that out yet, But it's a great start and relief.

     

    WARNING  note, i called google/gmail customer support 1 800 396 1732 (got # online and from Apple) scary experience, rep took over computer - not just watching but working it - then said it would cost 130, then requested Credit card info (i didn't give), i tried again - new rep just worked computer then said no solution - that number is suspect - i googled it and it appeared as cost support for yahoo and others too - SCAM??

  • by Eric Root,

    Eric Root Eric Root May 1, 2016 8:46 AM in response to gutshotdjb
    Level 9 (69,599 points)
    iTunes
    May 1, 2016 8:46 AM in response to gutshotdjb

    It sounds like a scam. You should erase and reformat your hard drive, then restore your computer from a backup made prior to when you allowed them access. Change your passwords and other critical information also. You don't know what software might have been installed.

  • by SeekUrgentHelp,

    SeekUrgentHelp SeekUrgentHelp Aug 30, 2016 2:16 PM in response to gutshotdjb
    Level 1 (4 points)
    Aug 30, 2016 2:16 PM in response to gutshotdjb

    Thank you so much! This appears to be working for me too... in process & I can see the dates slowly coming back in

     

    Location of finding this process may have changed since you last used it in Gmail's Help. I found it under Troubleshooting, then Missing Emails.

     

    I tried to mark you as helpful, gutshotdjb but the link is greyed you and won't show that you are helpful. Maybe I already hit it and forgot?

     

    Anyway... you're my hero for the forseeable future and I hope you can save others this horrific nightmare too.

     

    Seek

  • by CrashBurner,

    CrashBurner CrashBurner Aug 30, 2016 4:36 PM in response to CliffordGeorge
    Level 1 (80 points)
    Aug 30, 2016 4:36 PM in response to CliffordGeorge

    As long as your email is set up as an IMAP account, whatever you are seeing in Mac Mail, is what will be represented in Gmail. Go to Gmail.com and search through IMAP Trash, and you can see if they first went to your Gmail trash.