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Helpful answers
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Oct 9, 2014 2:01 AM in response to victorfromkansasby Alfred DeRose,victorfromkansas, this is a year-old thread, and no one can help you without more information. Start a new thread and post what you have already tried plus the results. What specifically can you not do?
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Oct 16, 2014 6:28 PM in response to jeanpierre1905by aj91198,This works but be sure to not lift your finger off the home button between steps 3 and 4. Keep it held down until you see the connect to I tunes. Then on your computer you will see ITunes has detected a device in recovery mode. Then restore and your good to go.
Use Find My iPhone
If you enabled Find My iPhone, you can use it to erase your device.
- Go to icloud.com/#find to see if you enabled Find My iPhone.
- Click All Devices at the top of your browser window.
- Select your device and click "Erase [device]" to erase your device and its passcode.
- Use the Setup Assistant on your device to restore the most recent backup of your device.
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
- Disconnect all cables from your device.
- Turn off your device.
- Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
- Continue holding the Home button until you see the Connect to iTunes screen.
- iTunes will alert you that it has detected a device in recovery mode.
- Click OK, then restore the device.
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Oct 28, 2014 4:44 AM in response to cailian13by riri67,I removed the ipad from the iCloud account and it STILL doesn't work. Still get the same iTunes message :-(
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Oct 29, 2014 5:37 PM in response to riri67by gail from maine,Did you do all of the things listed in this article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
GB
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Nov 10, 2014 3:27 AM in response to KDFriendlyby tonsim,iv just restored an ipad with the find my iphone on it. I had been struggling for hours before i found your advise. THANKS
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Dec 27, 2014 12:16 AM in response to cailian13by 2375834,i did this!! but my computer still says "Find my iphone must be off before - can ce restored" if i already did!! PLS SOME1 HELP ME
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Jan 21, 2015 7:16 AM in response to cailian13by shayleeshaylee,i deleted the whole device off and it still wont let me go through with it , its driving me insane !!
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Feb 18, 2015 5:23 PM in response to jeanpierre1905by chadd25,My daughter has my hand me down 4s as an ipod. We had turned on find my iphone and she created a passcode. Well she forgot that so we decided we would erase it and restore. I have logged into iCloud and erased and removed the device. I did receive a message that once it was connected to the internet it would update. However, it's only connected to wifi and in lock it's not connecting to the internet. I have now tried to complete the restore through DFU and it keeps getting stuck and indicates that it can not connect to the server. Not sure what to do at this point. I also know that we enabled the lock on restrictions so they can't be changed. Not sure if that's the issue, but this is really frustrating. Any other ideas. Again, recovery mode didn't work and erasing and removing from iCloud did not either.
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Mar 21, 2015 4:28 AM in response to chadd25by freyafarleigh,FOR HELP READ THIS
OK. I think we have found a solution to the "find my iPhone lockout" when trying to restore (at least for iPhone 4s - should apply to all iDevices with this issue).
Start device in DFU mode and go through the process once.
when itunes downloads ipsw where does it go
BUT keep your eye on the IPSW file downloading via iTunes and locate it first. Then see steps below:
Download the iOS8 via iTunes via first attempt at restore. Locate the actual IPSW file in user/Library/iTunes/iPhone (you need to hold down ALT while clicking "Go" in Apple menu - select library and navigate to this location)
Copy it to the desktop as soon as it has finished uploading.
Then start iPhone in recovery mode (as per Apple instructions)
Click the restore button but hold down ALT key and select the desktop version you just copied.
This way the extraction takes seconds and not an hour so it doesn't overtake the time out.
This has now sorted our frustration in a few minutes after several hours of trying the suggested way!
Hope this helps.
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May 5, 2015 9:12 PM in response to tomerbarby lafifi,After looking over this for more than 3 hours, It finally worked.
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May 27, 2015 7:30 PM in response to tomerbarby bennettandkelly,Thank you so much!! This worked beautifully!
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Jun 3, 2015 8:04 AM in response to deggieby Pseudotechie,This is the only thing that worked. Thanks!
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