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Jan 19, 2015 3:54 AM in response to bratman91by PFJ30,HI fellow Brit Telecom client:
I am going to post this as a new discussion centred on BT HomeHub5a but will continue to watch this discussion too.
STARSHIP YOSEMITE CAPTAINS LOG:
You wrote:
British Telecom (BT) HomeHub dual-band routers use the same SSID and password for both bands by default. When I initially installed a Homehub 5 (the version with a bulit-in modem), I was getting lots of disconnections with my iMac. I then set each band to have a separate SSID and password, and set the iMac to use the 2.4 Ghz band as its preferred Network. I also set the wireless channel to avoid other channels in my areas as much as possible.
I too was getting lots of disconnections using my MBPro only 5 feet away. Eventually engineer came out ?October - whilst on Mavericks - and said the firmware hadn't updated properly and it should be ok. It was better but not brilliant
My previous posts above refer post - Yosemite to my naming the 2 SSIds separately and much later (Jan 12) separate passwords (in both cases first deleting the networks in Systems pref)
Late November I swapped my HDD for an SSD (fantastic!) but wifi issues continued (as one might expect except that I had done a Recovery over internet and wasn't sure if there had been some initial improvement)
I joined seed testing Dec 18 so have to be circumspect now:
My recommendation to users of the BT dual-band Homehubs who are experiencing disconnection problems is, first of all, turn off the 5 Ghz band and see if you get any improvement (turning off the band means that you won't have to change any settings on your iMac or any other devices)
I have not tried turning off 5 ghz. My 2.4 ghz connection has always been more consistent since Dec 18. The problem with 5ghz has been a request for the password then the resulting error message "Invalid password" I have seen little change in this since Dec 18 BUT....
having discovered delights of alt/option key+click on wifi icon I find that if try to connect to 5ghz it works - no request for password usually or if it does it accepts it This happened for first time Dec 21. Significance of this date is that some people on other fora - BTCare Community for one - believe the firmware upgrade from BT is significant but my hub didn't update until Jan 17.
But I have jumped ahead a little:I was away from home much of Dec 23 - Jan 2. In 2 different locations I had no wifi connection issues - one was in K-U-Hull who have a local telecoms outfit called Kingston Communications - no issue on the dual band width hub, and next i was connecting via an apple airport to BT broadband. On return to London Jan 2, unable to connect to 5ghz as usual, and whilst running wireless diagnostic, it connected auto to 2.4
Was away / ill for period Jan 7 - 11 so no log of any importance
Jan 12 changed 5ghz password to different to 2.4 (see above) Still couldn't get past "invalid password"
Jan 14 I got a "no internet connection" in safari but hub blue light steady. I followed advice on BT forum or BT support? to try and find a better channel and switched both manually 2.4: from 11 to 13 and 5: from 44 to 40. i.e. Smartwirless off. I was auto connected to 2.4 ghz (which BTW is one of the more confusing things to me as nearly all the advice messages in the WD reports on the Mac refer to problems with 2.4 and recommend switching to 5...) SUCCESS! immediate connection to 5ghz with no password request. Was able to switch back and forth between networks and ethernet - all stable and easy to connect. Tried to disrupt it by adding iPhones and mini iPads and switching them between 2.4 and 5 - no problem! For not the 1st time since downloading Yosemite I thought "YES! cracked it, I am now a right-on Mac user" Ha.....
Later that day I also discovered the delights of paid app "wifi Explorer" (and even more recently - today - for free in menu Wireless Diagnostics>window>performance, scan, sniffer which, maybe not as prettily as w-exp, allow you to see all networks in reach, their channel, signal strength, MBPS etc etc Ooooh very exciting! And illuminating because it showed me that my hub/router was the only one using these two channels but like you I am a FON subscriber so there were 3 networks on each channel: me, BTwifiX and BT wifi with FON. I knew this because I each time i switched channels on my hub these 2 came with me. Elsewhere on BTCARE forum i read that attempts to "resign" FON membership typically takes 28 days to take effect - did your experience as reported here take that into account? My personal experience is that turning off the FON service (allowing a small part of the router bandwidth to be used as a semi-public hotspot) has noneffect at all,on connectivity issues. By the way, turning off FON means that you then cannot use any other of the enormous number of other FON routers as access points when you are away from home.
Like you I would prefer to hang onto FON if at all possible.
On Jan 15 awaking from sleep it connected to 2.4 ghz automatically (a ? should wifi stay connected whilst asleep? rejoin the network it was on when it went to sleep?) Tried to switch to 5ghz - initially connected then the old password request/invalid routine Connected whilst running Wireless Diagnostics - only connected briefly then dropped. INTERESTINGLY the WD report for the first time mentioned systems pref Network "Location not set to auto" Reset, tried to connect - no change.
Jan 16 upgraded to Yos latest seed
A restart of the router (I actually switched it off/on thats how incompetent I am) and I had the best day's connection since ever...
Jan 17 on awake very disappointed to see "Time Machine not ejected properly" for the 1st time for a while - not sure when that stopped appearing) and couldn't connect to 5. AND the hub repeatedly showed Red light and of course Safari kept complaining "no internet connection" Look at the date... I discovered the next day that my hub firmware was updated. After I restarted router had a very stable evening It awoke at one stage, auto connected to 2.4, and Time Machine had run, no error message about not ejecting properly.
Jan 18 on awake - likewise Good. After easy connect to 5 ghz it didn't hold. Couldn't reconnect even with WDiag running. AAAAgh!!
Tried going back to Smartwierless ON in Hub - no diff. Reset router. Restarted Mac. Auto started on 2.4. SUCCESSFUL switch to 5 with WDiag dunning. Channel was same as before SMART wireless
During the day I disconnected ethernet (ha, cocky now!) and although wi-fi connection lost after 1 hour it reconnected itself. Stayed connected for next 2 hours during TM run too.
Jan 19 today - ethernet still disconnected. On waking usual 2.4 connection TM had run, no eject message. But attempting 5ghz connection WITH wireless dig running - fail! (password invalid) Gloom. But having read some interesting links last night - will post separately - I applied my new knowledge of Wireless Diag>window>scan, performance etc and found 2 channels nobody was using with good signal etc With WD still running attempted 5ghx z connection SUCCESS (but why?!) . Anyway I swapped to the unused channels - 2, 36 and after one little landing on a comet bounce and disconnect, I reconnected and it has been stable since. 300 MBPS rock solid. Signal strength a little variable, Noise more variable, Ratio up and down btw 35 - 40
I cannot pretend to understand much of what I am reporting but I hope it makes sense to someone and I hope I am not in breach of my NDA...this seems to me to be mostly a BT issue not Yos.
Happy connections!
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Jan 19, 2015 4:45 PM in response to PFJ30by baldboybilly,Ok this is very random but worked 100% so far.
My wife has imac i have Macbook Pro...
We moved house 12 months ago set up everything but never connected apple tv to the wifi.... it was plugged in but didnt set network.... in june we came back from holiday and i set up network for apple tv....few days later my wifes WIFI stopped working, she put her imac into sleep and after it was re started it wouldnt get a connection or it did and then kept being booted of even though signal was full same problem like it seems everyone has here..... nothing worked. My macbook was fine so thought this was strange but i dont usually sleep the macbook just close down...
I tried almost every solution here possible, apple support were also clueless so nothing worked...
Mt wife just used her ipad instead as we were away again for christmas so not much to stress over...
Any way a Few weeks ago we had some bad lightning and the wifi box blew up so a new one was purchased, my wife connected to the network as did i and as did 2 ipads 3 iphones... no issues... MY WIFES imac worked perfectly..... Like MAGIC like nothing had ever been different really strange as we re set the old route numerous times...
THEN CAME THE STRANGE PART....
Yesterday i started apple tv put it on the new network no problems all devices and mac book and imac perfect...
Today i put my macbook to sleep when my wife Unbeknown to me was watching APPLE TV ( NETFLIX) i started it again after about 20 min and then bang.. same problems as everyone on here... same issues my wife had had for months was happening to macbook pro.... i started the wifes imac (from switched off ) and this owrked perfectly. hmmmmmm must be apple tv then surely?
SO HERES WHAT I DID.... i turned apple tv OFF turned it back on again nothing changed i still had issues...I THEN DISCONNECTED APPLE TV from the WIFI NETWORK and let it turn off.... i came to my laptop restarted it from shutting down and guess what? no issues whatsoever...
SO FOR ME the issue is with APPLE tv on same wifi network, surely this is why it only affects some macbooks not others.... also im running yosemite and as i say never once had an issue until today when i put macbook to sleep with apple tv on...
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Jan 19, 2015 4:45 PM in response to tomstephens89by baldboybilly,Ok this is very random but worked 100% so far.
My wife has imac i have Macbook Pro...
We moved house 12 months ago set up everything but never connected apple tv to the wifi.... it was plugged in but didnt set network.... in june we came back from holiday and i set up network for apple tv....few days later my wifes WIFI stopped working, she put her imac into sleep and after it was re started it wouldnt get a connection or it did and then kept being booted of even though signal was full same problem like it seems everyone has here..... nothing worked. My macbook was fine so thought this was strange but i dont usually sleep the macbook just close down...
I tried almost every solution here possible, apple support were also clueless so nothing worked...
Mt wife just used her ipad instead as we were away again for christmas so not much to stress over...
Any way a Few weeks ago we had some bad lightning and the wifi box blew up so a new one was purchased, my wife connected to the network as did i and as did 2 ipads 3 iphones... no issues... MY WIFES imac worked perfectly..... Like MAGIC like nothing had ever been different really strange as we re set the old route numerous times...
THEN CAME THE STRANGE PART....
Yesterday i started apple tv put it on the new network no problems all devices and mac book and imac perfect...
Today i put my macbook to sleep when my wife Unbeknown to me was watching APPLE TV ( NETFLIX) i started it again after about 20 min and then bang.. same problems as everyone on here... same issues my wife had had for months was happening to macbook pro.... i started the wifes imac (from switched off ) and this owrked perfectly. hmmmmmm must be apple tv then surely?
SO HERES WHAT I DID.... i turned apple tv OFF turned it back on again nothing changed i still had issues...I THEN DISCONNECTED APPLE TV from the WIFI NETWORK and let it turn off.... i came to my laptop restarted it from shutting down and guess what? no issues whatsoever...
SO FOR ME the issue is with APPLE tv on same wifi network, surely this is why it only affects some macbooks not others.... also im running yosemite and as i say never once had an issue until today when i put macbook to sleep with apple tv on...
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Jan 19, 2015 6:59 PM in response to tomstephens89by mikeleforever,SO WHATS THE POINT ?
THERE IS A BUG IN THE WIRLESS DRIVERS OF YOSEMITE.
MORE THEN A THOUSAND USERS HAVE THAT PROBLEM ? WHERE IS THE TECH HELP ?
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Jan 19, 2015 8:31 PM in response to mikeleforeverby ausappleuser,I just tried the infamous switch to a 2.4GHz channel and it changed nothing. Fail. Again.
So back to turning it off and turning it back on again.
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Jan 20, 2015 5:09 AM in response to baldboybillyby PFJ30,Yes all v odd Haven't had A-TV on at all during this whole business so its not my issue...
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Jan 20, 2015 5:10 AM in response to ausappleuserby PFJ30,And yet 2.4ghz has been rock-solid for me throughout - no problems connecting or staying on
And all the wireless diagnostic reports which are generated when 5ghz collapses keep telling to try switching from 2.4 to 5...if it wasn't a nightmare for some people it would be funny...
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Jan 20, 2015 5:16 AM in response to nicknishby PFJ30,Sorry but I can't find an update from you Nick? Did everything stay ok?
Thanks
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Jan 20, 2015 2:17 PM in response to tomstephens89by Gianvito Fanelli,If I was Apple, I would be totally ashamed and embarrassed. This is the third month that I CANNOT use the Internet properly. Continuous drops with a few moments of peace. I've tried several solutions and now I'm using only wired keyboard and mouse to keep my BT off, but nothing has changed.
PLEASE DO SOMETHING.
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Jan 20, 2015 10:41 PM in response to tomstephens89by jndupuis1,Unless your Mac shipped with Mavericks or you made a backup .dmg, USB installer or DVD. You will not get it from the App Store. Don't know what's going on here. It appears it is Yosemite or bust. Lion and Mountain Lion are available for purchase along with Snow Leopard. Hmmm? Dropping Mavericks? What's going on inside Apple Corp.? Engineer stole a patent? Outside Vendor breech of contract? Mavericks not available for purchase from App Store or Apple Stores. Strange. My next move....Yosemite. Sometime this summer. I already have full backup of Mavericks 10.9.5 full install on Disc and USB. Whew!!
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Jan 21, 2015 1:12 AM in response to tomstephens89by kashinskiy,Intresting for me, has Apple a testing department? Or maybe, Apple want to check what will users choose - working wi-fi or mouse and keyboard, something like A/B test? Working wi-fi has been winning yet
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Jan 21, 2015 1:08 PM in response to jndupuis1by hexdiy,Yo1010.2 seed version Beta 6 build 14C106a released!
Jeez, are they avalanching... And still no final retail version. http://osxdaily.com/2015/01/21/os-x-10-10-2-beta-6-released-for-testing/
What this probably means is something we have suspected al along: Apple has been using the general public as beta testers for an unfinished project: OSX Yosemite. When this turned out wrong, but only for some users, they started seeding to general public volunteers instead of developers only.
Still allowing for a heavy cutback on their R&D department...
You are making money for Apple inc. right now, dear beta testers!
Never mind, if you could get Yo1010.3 to a fully functional version, cudos to all of you!
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Jan 21, 2015 2:58 PM in response to hexdiyby therealikt,Yosemite was half baked and released before it was ready to make it in the time promised to investors. It's clear.
As for public beta testing, yes indeed. They beta test ios's on Apple retail employees.
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Jan 21, 2015 3:27 PM in response to hexdiyby ausappleuser,Have had to power cycle WiFi 5 times this morning and have only been using Yosemite for half an hour.
I see KDE and Gnome are now both suitable for retina displays so I plan to shrink my OS X partition, install Linux and instead enjoy that. I'm leaning towards Fedora, perhaps one of their spins. I'll keep Yosemite in case of future firmware updates from Apple, but not use it.
