simmeow

Q: iPhone 6 plus paint peeling, anyone?

Anyone facing similar problem of the paint coating peeling off without any dropping, hits or bumps?

 

I got my set barely passed a month and had used it with a cover to protect the back. To my horror, when I recently remove the phone from the cover for cleaning, I had to see this. (attached photo, bottom left)

 

Went to the authorised service centre, A.Lab, which service sucked. Nothing can be done. I am beginning to wonder if I should switch over to Android devices which cost much lesser than Apple

 

IMG_3494.jpg

iPhone 6 Plus, iOS 8.1.2

Posted on Jan 21, 2015 6:21 AM

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Q: iPhone 6 plus paint peeling, anyone?

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  • by deggie,

    deggie deggie Jan 21, 2015 5:52 PM in response to simmeow
    Level 9 (54,434 points)
    Jan 21, 2015 5:52 PM in response to simmeow

    It looks to me that the case you used had some slippage and abraded the iPhone. Apple does not replace iPhones under warranty for cosmetic reasons, keep it in your case and it won't be visible anyway.

     

    That is your choice, switch to an Android device if you wish. I doubt any of the volunteers who participate here will care one way or another.

  • by simmeow,

    simmeow simmeow Jan 22, 2015 2:57 AM in response to simmeow
    Level 1 (4 points)
    Jan 22, 2015 2:57 AM in response to simmeow

    Anyway, Apple customer care has acknowledged that this is an unique case after they looked into the matter. No thanks to the authorised service centre which didn't bother to forward my situation to them properly.

     

    I know I can count on Apple now. More confident to get more products from Apple

  • by vichares,

    vichares vichares Mar 2, 2015 7:40 AM in response to simmeow
    Level 1 (0 points)
    Mar 2, 2015 7:40 AM in response to simmeow

    hello simmeow... im facing the similar issue... my paint also has peeled off..  as you mentioned the service centre was hardly bothered and has denied the query for cosmetic defects and now im moving to apple customer care.... i wanted to know how n what solution was provided by apple customer care... thnks

  • by Tamersweed,

    Tamersweed Tamersweed Aug 29, 2015 6:31 AM in response to vichares
    Level 1 (0 points)
    Aug 29, 2015 6:31 AM in response to vichares

    I have just noticed the same problem. I have my iPhone 6 plus (gold) in a protective cover since day one. Just today while cleaning it to notice the paint has peeled. This is really disappointing when you buy the most expensive phone on planet and the paint peels !

  • by gaurav_iphone,

    gaurav_iphone gaurav_iphone Oct 8, 2015 3:27 PM in response to simmeow
    Level 1 (0 points)
    Oct 8, 2015 3:27 PM in response to simmeow

    Hey, I bought this phone recently and as you guy realize about the color fading, same has happened with me too.. no one from even apple helped me, I have notice that this happens when phone is kept in cover and while charging it gets heat up.. and heat does cause the damage !

  • by carl wolf,

    carl wolf carl wolf Oct 8, 2015 3:29 PM in response to simmeow
    Level 6 (14,625 points)
    Oct 8, 2015 3:29 PM in response to simmeow

    The iPhone is not painted.

  • by appleused3455,

    appleused3455 appleused3455 Mar 14, 2016 9:21 PM in response to simmeow
    Level 1 (0 points)
    Mar 14, 2016 9:21 PM in response to simmeow

    yes have my iph6s plus for 2 weeks now paint is chipped(rosegold) so disappointed never dropped, never anything

  • by appleused3455,

    appleused3455 appleused3455 Mar 14, 2016 9:23 PM in response to vichares
    Level 1 (0 points)
    Mar 14, 2016 9:23 PM in response to vichares

    called apple care and no replacement as well as per rep.

  • by Dayne1612,

    Dayne1612 Dayne1612 Apr 17, 2016 5:56 AM in response to simmeow
    Level 1 (4 points)
    Apr 17, 2016 5:56 AM in response to simmeow

    I've had my phone for four months and this is what's happened , I've had a clear cover on , haven't dropped it , haven't put it on any hard or  scratchy surface . image.jpeg

  • by phat dat from vung tau,

    phat dat from vung tau phat dat from vung tau May 4, 2016 12:43 AM in response to Dayne1612
    Level 1 (4 points)
    May 4, 2016 12:43 AM in response to Dayne1612

    In our country VietNam, many iphone 6s or 6s+ got this problem but the AASP denied warranty for cosmetics reason (although we do nothing for this problem).

    I hope Apple have the answer as soon as possible because it's not "a cheap phone"!!!

  • by IPK,

    IPK IPK May 4, 2016 3:06 AM in response to Dayne1612
    Level 1 (8 points)
    May 4, 2016 3:06 AM in response to Dayne1612

    It's a "typical" bad aluminum anodizing and it results in oxidation. It's called also "aluminum cancer".

  • by kyyap852,

    kyyap852 kyyap852 May 8, 2016 8:54 AM in response to Dayne1612
    Level 1 (4 points)
    May 8, 2016 8:54 AM in response to Dayne1612

    hello bro do u have any solution to save this phone? my iphone 6s oso having the same problem

  • by danielddr,

    danielddr danielddr May 25, 2016 11:17 AM in response to simmeow
    Level 1 (4 points)
    May 25, 2016 11:17 AM in response to simmeow

    i bought a cell phone for my daughter in January, and looks What's going on already said in the call center of the apple and nothing was solved think absurd

     

     

    IMG-20160504-WA0021.jpgIMG-20160504-WA0020.jpg

  • by BBoiss,

    BBoiss BBoiss May 25, 2016 11:58 AM in response to Dayne1612
    Level 4 (1,404 points)
    Apple Music
    May 25, 2016 11:58 AM in response to Dayne1612

    Dayne1612 wrote:

     

    I've had my phone for four months and this is what's happened , I've had a clear cover on , haven't dropped it , haven't put it on any hard or  scratchy surface . image.jpeg

    I would stop using that case immediately. It's either being caused by the case alone, or some derby found its way into the case and through shifting around, caused several abrasions. If you purchased the case directly from Apple.com or an Apple Retail Store, it may be worth checking customer reviews of that case to see if other customers have experienced that as well.

     

    I am including a photo of my phone for comparison. I pre-ordered it, so I have had it since September of last year.

     

    IMG_0935.JPG

     

    Actually...just noticing the CE0682...etc. Apple did not include this on the iPhone 6s. Where did you purchase your iPhone from?

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