HT203442: iPod nano (6th generation): Music stops when display turns off

Learn about iPod nano (6th generation): Music stops when display turns off
sakurasunshine
Level 1 (0 points)

Q: my ipod nano 7 music stops when I lock the screen and then pauses randomly - any advice? please help?

my ipod stops playing music when I lock the screen. I have restored it to factory settings and still have the problem please help thank you

iPod nano

Posted on Jan 21, 2015 12:55 PM

Close
sakurasunshine

Q: my ipod nano 7 music stops when I lock the screen and then pauses randomly - any advice? please help?

  • All replies
  • Helpful answers

  • by braden85,

    braden85 braden85 Jan 22, 2015 2:47 PM in response to sakurasunshine
    Community Specialists
    Jan 22, 2015 2:47 PM in response to sakurasunshine

    Hi there sakurasunshine,

     

    I see that you may be experiencing an issue with your iPod nano that you are unable to find a solution to thus far. I have an article for you that can help you with some basic troubleshooting steps for this product that may help you resolve this issue:

     

    iPod nano (7th generation): Hardware troubleshooting - Apple Support

    http://support.apple.com/en-us/HT203681

     

    Thanks for using the Apple Support Communities. Have a good one!

     

     

    -Braden

  • by coles.keeter,

    coles.keeter coles.keeter Apr 14, 2015 6:23 PM in response to sakurasunshine
    Level 1 (0 points)
    Apr 14, 2015 6:23 PM in response to sakurasunshine

    Not sure if this is still an issue with your ipod, but for anyone else who is having the same issue, I had the same thing happen to my 6th gen nano. After reading some posts about the ipod not recognizing your headphones as being plugged in, I saw some posts saying that they had used a needle to clean out the headphone jack of the dust and stuff that inevitably gets in there. I took a small ball pump that I use to pump up my basketball and put the needle into the headphone jack and shot air into it about a dozen times. I then continued to play around with the pump needle to try and force out any dust and stuff. Sure enough after about two minutes of doing all that the ipod was back to functioning normally!!

     

    This literally just happened just before I made this post, so I'm not sure of the longevity of this remedy, but at least its serves as a quick fix for any others experiencing the same issue!