lindsaybits

Q: Garageband was not able to install the new sounds

I'm on an iMac 21.5-inch (mid 2011) running Yosemite; 2.5 GHz Intel Core i5; 4GB memory.

 

A few months ago, I uninstalled GarageBand. Now I'm trying to reinstall it. I can get GarageBand 6 reinstalled, but I would like to get working with the latest version. I'm able to download the latest version from the App Store with no issue. It installs with no issue.

 

When I open it, it thanks for me downloading it, and then begins to download "an essential collection of sounds and loops." After a bit of downloading, it asks for my admin password; I enter it, and a few seconds later, it gives the error: "GarageBand was not able to install the new sounds. Close and re-open GarageBand to download and install them again." Closing and reopening GarageBand just takes me through the same loop (no pun intended). When the window is open, if I click on the GarageBand menu in the Apple bar, nothing happens.

 

It does not ask me to accept anything; I am signed into the App Store with the same Apple ID I have always used (it is the only one I have ever had, so that's not the issue). I am an admin on my Mac, so it's not a permissions issue. It's not a password issue either.

 

Things I have tried:

  • Rebooting into Safe Boot and opening from there; same issue.
  • Repaired permissions (it fixed oodles of things completely unrelated to GarageBand); same issue.
  • Creating a new admin profile and opening from there; it gives a different error, but the effect is the same.
  • Removed the program, trashed anything remotely related to GarageBand (preferences, folders, etc), emptied the trash, restarted the computer, reinstalled; same issue.
  • Installed GarageBand on top of itself, just in case; same issue.

 

I can't think of what else to try. Help!

 

For reference, here is a screenshot of what I'm getting stuck on:

Screen Shot 2014-10-19 at 10.37.58 PM.png

iMac, OS X Yosemite (10.10)

Posted on Oct 19, 2014 8:53 PM

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Q: Garageband was not able to install the new sounds

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  • by léonie,

    léonie léonie Jan 24, 2015 3:59 AM in response to annu68
    Level 10 (105,558 points)
    iLife
    Jan 24, 2015 3:59 AM in response to annu68

    leonie i went and checked the app store under purchased apps...it says garageband installed and there is no accept button..what to do now?

    Which version are you trying to install? And which version is in your Applications folder? Can it be, that you have backup drives connected, with older GarageBAnd versions on the drive?

  • by léonie,

    léonie léonie Jan 24, 2015 4:09 AM in response to annu68
    Level 10 (105,558 points)
    iLife
    Jan 24, 2015 4:09 AM in response to annu68
    thanks leonie..will try that...also could you tell me how to access the /private/var/folders on my macbook pro? aim not able to find them anywhere! thanks again:)

    The folder /private/var/folders is t a hidden part of the system.  You can access it by opening $TMPDIR

     

    Launch the Terminal.app fromm the folder Applications > Utilities and paste this into a Terminal window:

    open $TMPDIR

     

    This will open a Finder window, and you can browse the folder in the Finder and easily access the temporary files:

    Screen Shot 2014-11-28 at 08.21.39CET.png

     

     

    Instead of deleting the folders, it is probably necessary to repair the permissions and the ownership for $TMPDIR, if the installer cannot remove the partial downloads on its own.

     

    The command below will make you the owner of all files in your $TMPDIR:  It will change the ownership to your user id. Copy and paste it into the Terminal.  Make sure, it has been copied exactly as I posted it here. Any small typo in a sudo command can be dangerous.

     

    sudo chown -R $UID $TMPDIR..

  • by ergottwheels,

    ergottwheels ergottwheels Feb 11, 2015 4:39 PM in response to léonie
    Level 1 (0 points)
    Feb 11, 2015 4:39 PM in response to léonie

    Thanks leonie!

     

    This worked for me.  I did have to restart at some point and I also had to restart Garage Band a couple of times.

     

    nstead of deleting the folders, it is probably necessary to repair the permissions and the ownership for $TMPDIR, if the installer cannot remove the partial downloads on its own.

     

    The command below will make you the owner of all files in your $TMPDIR:  It will change the ownership to your user id. Copy and paste it into the Terminal.  Make sure, it has been copied exactly as I posted it here. Any small typo in a sudo command can be dangerous.

     

    sudo chown -R $UID $TMPDIR..

  • by léonie,

    léonie léonie Feb 12, 2015 6:20 AM in response to ergottwheels
    Level 10 (105,558 points)
    iLife
    Feb 12, 2015 6:20 AM in response to ergottwheels

    You're welcome!

  • by andyappel,

    andyappel andyappel Feb 18, 2015 4:35 PM in response to lindsaybits
    Level 1 (5 points)
    Feb 18, 2015 4:35 PM in response to lindsaybits

    Compatibility Update kept failing for me but I finally got it to work doing the install manually.

     

    open Safari app

    enter the following URL:   http://audiocontentdownload.apple.com//lp9_ms2_content_2011/MGBContentCompatibil ity.pkg

    after the download completes double click on the download file in your downloaded folder and follow the instructions.

     

    Hope it helps. 

    -andy

  • by JD321,

    JD321 JD321 Feb 18, 2015 6:23 PM in response to andyappel
    Level 1 (76 points)
    Feb 18, 2015 6:23 PM in response to andyappel

    andyappel wrote:

     

    Compatibility Update kept failing for me but I finally got it to work doing the install manually.

     

    open Safari app

    enter the following URL:   http://audiocontentdownload.apple.com//lp9_ms2_content_2011/MGBContentCompatibil ity.pkg

    after the download completes double click on the download file in your downloaded folder and follow the instructions.

     

    Hope it helps. 

    -andy

    Andy,

     

    What does Compatibility Update do for you?

     

    I'm in the situation where, even after paying the upgrade fee,  I don't know if all of the Software Instruments that Apple is going to provide have been installed or not.  Evidently, Apple previously provided a lot more Software Instruments with GarageBand than they currently do.

     

    Were you able to get all of yours installed?  If so, do you have now, for example, an Oboe software instrument installed?

  • by Beansoft,

    Beansoft Beansoft Mar 7, 2015 10:35 PM in response to lindsaybits
    Level 1 (0 points)
    Mar 7, 2015 10:35 PM in response to lindsaybits

    Try the solution offered in the following post : Re: garageband basic guitar lessons download fails

    The diagnosis on which the solution is based makes sense.

  • by sathinator,

    sathinator sathinator Mar 14, 2015 6:54 PM in response to lindsaybits
    Level 1 (0 points)
    Mar 14, 2015 6:54 PM in response to lindsaybits

    I've discovered the most simple solution yet. I did some digging around in my downloaded but not yet installed file packages. It turns out that they wouldn't execute after download because of a JavaScript error. Turns out you need to install the latest version of Java on your Mac for the install to work. Crazy, given that Apple has stopped bundling Java with Mac OS X!!!!!. Go to the relevant Oracle page and download the latest version of Java and this ridiculous problem will be resolved.

  • by foiden,

    foiden foiden Mar 31, 2015 7:09 PM in response to sathinator
    Level 1 (5 points)
    Mar 31, 2015 7:09 PM in response to sathinator

    Thank you. This is exactly what worked for me. I had to Force quit because it would get stuck in the install process and just hold. So I simply installed the latest Java JRE for Mac OS X 64-bit, and then I restarted Garageband to install the new sounds again. Worked like a charm and installed very quickly after the download. It finished with flying colors. So yeah, they kind of forgot to ensure you installed the latest Java before attempting to install the new sounds.

  • by chet1972,

    chet1972 chet1972 Mar 31, 2015 10:44 PM in response to sathinator
    Level 1 (0 points)
    Mar 31, 2015 10:44 PM in response to sathinator

    Unbeliveable!!!!!! I've been struggling for months to get the lessons and extra loops and yet just by updating java, they download in minutes.  Thanks for this.

  • by songnverse,

    songnverse songnverse Apr 30, 2015 5:40 PM in response to lindsaybits
    Level 1 (0 points)
    Apr 30, 2015 5:40 PM in response to lindsaybits

    I have a new MacBook and my old garageband in the App Store wasn't opening on my new computer. Luckily, I had copied the application to a backup hard drive. I copied this file onto my new computer and it worked.

  • by allenjd,

    allenjd allenjd Jun 19, 2015 7:11 AM in response to lindsaybits
    Level 1 (25 points)
    Jun 19, 2015 7:11 AM in response to lindsaybits

    I was receiving this error as well. It didn't turn out to be anything to do with file permissions or Java. I had disabled Spotlight. Once I re-enabled it everything worked fine. It must be needed to index all the loop files. Indeed after the loops install a window pops up titled 'Indexing Apple Loops'.

     

    So if you had disabled Spotlight by running 'launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist' you will have to re-enable it by running the same command except with 'load' instead of 'unload'.

  • by KiwiBird97,

    KiwiBird97 KiwiBird97 Jun 30, 2015 1:49 PM in response to lindsaybits
    Level 1 (4 points)
    Jun 30, 2015 1:49 PM in response to lindsaybits

    Update to GarageBand 10.1 from the Mac App Store to resolve this issue. As you can see, the download appears to be working correctly.

     

    Screen Shot 2015-06-30 at 1.48.34 PM.png

    Downloading content (GarageBand version 10.1)

  • by jbopper,

    jbopper jbopper Oct 8, 2015 2:45 AM in response to allenjd
    Level 1 (0 points)
    Oct 8, 2015 2:45 AM in response to allenjd

    Thanks allenjd!

     

    I spend almost a day trying to solve this issue after I had installed El Capitan (clean install on external SSD). I've tried all the mentioned solution in this tread (Reinstall OS X, update Java RTE, download and install manually the packages...) but all failed.

     

    Temporarily disabling the MDS daemon solved the problem for me. Before download/installing essential & additional content I disabled Spotlight indexing by:

    sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

    and once completed i enabled Spotlight indexing by: sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

     

    I can't believe Apple doesn't fix a problem like this in a widely used software as GB

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