Q: All of a sudden I can't send or receive messages on iPad. Iphone is working fine. It gives me "message failed to send" and is gree ... All of a sudden I can't send or receive messages on iPad. Iphone is working fine. It gives me "message failed to send" and is green instead of blue. The only thing I have done differently is turn iCloud on in my iPhone. more
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Helpful answers
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Jan 23, 2015 7:11 PM in response to Nazarene18by ChitlinsCC,You seem to have identified the "Event" that folks often fail to report - and yes, it is likely that it has something to do with the issue.
I will ask our gracious Hosts to move this question to "Using iPad" from "Using ASC" where it now resides.
In the meantime, craft a reply with the specs of your iPhone, the Actions you take to produce the problem and any screenshots that may help illustrate.
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Jan 23, 2015 10:05 PM in response to ChitlinsCCby Nazarene18,Iphone 4 , Version 7.1.2 trying to send a message but getting error as screen shot below. However I have also tried sending a message to a different person and the failed to send is blue instead of green for that person. My messages have not updated into my messages on iPad since turning on iCloud in my phone.

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Jan 24, 2015 7:39 AM in response to Nazarene18by ChitlinsCC,iOS 7.1.2, huh? It MAY be having some trouble with the iOS 8.x devices and latest iCloud features. Although it meets the minimum system requirements, it does not meet the recommended ones - System requirements for iCloud - Apple Support
You should try Restart or reset your iPhone, iPad, or iPod touch - Apple Support - this is generally the first step in troubleshooting, all devices - for all time
Message Colors
- Blue is iMessage (Apple service)
- Green is SMS (Carrier service)
What happens when you use your iPad similarly? (what iPad model & iOS version)
As a last resort*, Use iTunes to restore your iOS device to factory settings - Apple Support - *this document tells that all your data will be lost but provides steps to back-up (Before section) then restore your data (Restore section #4)
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Jan 24, 2015 1:38 PM in response to ChitlinsCCby Nazarene18,You asked what happens when I use my IPad similarly. This whole problem is on the iPad only if you read the previous questions. do you know if I can just turn off iCloud in my phone? I can use itunes for backup. I wish I had never turned it on and backed my phone up to it! Restarting iPhone and iPad did not fix the problem.
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Jan 24, 2015 2:00 PM in response to Nazarene18by ChitlinsCC,sorry. I focused on the "event" that seemed to cause the issue - turning iCloud on on the iPhone.
With regard to your question, see iCloud: Change iCloud feature settings
You may wish to try Off/On - possibly on both devices - as you can always leave it Off
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Jan 24, 2015 2:55 PM in response to Nazarene18by Nazarene18,II guess I will make a trip to the apple store. Maybe they can help me.
thanks for your time.
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Jan 24, 2015 4:27 PM in response to Nazarene18by ChitlinsCC,Maybe they can - you must make an appointment - start here > Apple - Support - Product Selection <= this lets you skip a normal step from Apple Support | Contact
You may also wish to try the other ways you will find along that path - phone (call now or callback appt., Live Chat)
I understand your frustration - we all have had something happen unexpectedly that gets the 'boiler' going.
I hope you will come back to this and let us know what the outcome was.
best regards
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