Q: iPod Nano 7 won't play music after sync

I just purchased an iPod Nano 7th generation that will not play music. I synced my playlists from iTunes, I've turned the volume up...device shows the song as "playing" however there is absolutely no sound.

iPod nano, Windows Vista

Posted on Jan 22, 2015 6:51 PM

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Q: iPod Nano 7 won't play music after sync

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by brenden dv,

brenden dv Jan 24, 2015 2:20 PM in response to gajohnson4
Community Specialists

Jan 24, 2015 2:20 PM in response to gajohnson4

Hi gajohnson4,

I'm sorry to hear you are having issues with your new iPod nano. If you are unable to hear any sound or music from your iPod, you may find the troubleshooting steps outlined in the following article helpful:

iPod nano (7th generation): Hardware troubleshooting - Apple Support

Regards,
- Brenden
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by brenden dv,

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