HT1212: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
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Helpful answers
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Jan 25, 2015 2:39 AM in response to marklouise619by lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
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Jan 27, 2015 2:00 AM in response to lllaassby marklouise619,Uhm sorry I've tried everything you've said but none of it works I need more guides!!!
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Jan 27, 2015 2:21 AM in response to marklouise619by lllaass,What is the exact wording of the message?
Can you try on another computer?