HT204407: Get help using Find My Friends

Learn about Get help using Find My Friends
JLR3282

Q: Find My Friends shows me as location services off, however, location services and share my location are on in privacy settings and icloud settings. Find My Friends share my location toggle appears to be on but is greyed out and not adjustable.

I cannot share  my location in Find My Friends. Share location in the app appears on but greyed out. I do not have any restrictions set up, and location services and share my location are on in privacy settings and icloud. I have an iphone 5 and the operating system is 8.1.2

iPhone 5, iOS 8.1.2

Posted on Jan 25, 2015 8:45 AM

Close

Q: Find My Friends shows me as location services off, however, location services and share my location are on in privacy settings and ... more

  • All replies
  • Helpful answers

  • by FluxArc,

    FluxArc FluxArc Mar 27, 2015 3:49 PM in response to JLR3282
    Level 1 (25 points)
    Mar 27, 2015 3:49 PM in response to JLR3282

    The solution is to go into Settings->General->Restrictions. If you see a lock next to "Location Services" then enable restrictions, go to Location Services, and enable it, then go ahead and disable restrictions.

  • by Ralph9430,

    Ralph9430 Ralph9430 Mar 27, 2015 3:55 PM in response to JLR3282
    Level 6 (18,190 points)
    Apple Watch
    Mar 27, 2015 3:55 PM in response to JLR3282

    In the Settings app check Find My Friends specifically to make sure Location is on.

    Settings > Privacy > scroll down to Find Friends > Allow location access while using the app.

  • by Gbt201,

    Gbt201 Gbt201 Aug 11, 2015 1:24 PM in response to JLR3282
    Level 1 (0 points)
    Aug 11, 2015 1:24 PM in response to JLR3282

    I had the same problem. It looks like everything is switch don as it should be but if you go to Privacy>Location Services then scroll right to the bottom there's System Services. Go into there and activate Share My Location, it made mine magically start working.