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Helpful answers
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Jan 25, 2015 7:04 AM in response to Sturm-Brazilby Matt_M.,Hey Sturm-Brazil,
Wow! That definitely sounds frustrating. I understand that your iMac is automatically ejecting any disc that is inserted into the SuperDrive. Luckily, we have a few troubleshooting steps for this exact symptom. For more information, please see the following resource:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
http://support.apple.com/en-us/HT201788
Please note: while it may initially appear that this article was written for the external SuperDrive, most of the troubleshooting steps are relevant for built-in SuperDrives as well.
Accepts discs but they don't mount or are automatically ejected
1. Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
2. Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
3. Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
4. Reset the System Management Controller (SMC).
5. Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
- OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
- OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
6. If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Thanks,
Matt M.
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Jan 25, 2015 11:02 AM in response to Matt_M.by Sturm-Brazil,Matt,
I tried all the options above and still not working. Before the update everything was working perfect.
I live in Brazil, and the Apple Store down here it's not the from the US. I believe it's a software issue with Yosemite, i read a lot of similar post all of them without any answer from apple.
If you have any other idea, I more than happy to try.
Thanks.
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