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Q: my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!

my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!

 

how can i get this ipod reset.  She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

iPod touch, iOS 7.0.2

Posted on Jan 25, 2015 1:50 PM

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Q: my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing ... more

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