HT201060: Family Sharing

Learn about Family Sharing
Debbie Ripps
Level 1 (11 points)

Q: wrong credit card in family share account

iTunes is not showing the correct credit card information in my daughters account.  It shows it is associated with a family share and does have my account correct but when she is trying to make a purchase it asks for the security code from a previous card I had associated with iTunes.  This card was replaced.  It is correct in my account.  How do I get this corrected?  She has put a gift card on her account and now cannot use it to make her purchase because we can't put in the security code it's asking for!

Mac OS X (10.4.5)

Posted on Jan 5, 2015 8:45 PM

Close
Debbie Ripps

Q: wrong credit card in family share account

  • All replies
  • Helpful answers

  • by williamfromgreat falls,

    williamfromgreat falls williamfromgreat falls Jan 25, 2015 5:53 PM in response to Debbie Ripps
    Level 1 (0 points)
    Jan 25, 2015 5:53 PM in response to Debbie Ripps

    I had a similar problem (speaking from the perspective of your daughter, as someone who is not the "organizer" of the family sharing setup). When I signed out of iTunes (or the Mac App Store) and then re-signed in the new credit card (the organizer set) was there and things were back to normal. Hope that helps.