Q: Экран
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Jan 26, 2015 2:50 AMby Ingo2711,Sorry, but dropping the phone is not covered by the warranty and the phone has to be serviced at your costs.
Go to this page to get the info to contact Apple Support to start the service request.
iPhone - Contact Support - Apple Support
What type of damages are not covered under my warranty?
Apple's Limited Warranty for iPhone excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details.
An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details. Refer to this article to check if the Liquid Contact indicator on your product has been triggered.
If your iPhone is not eligible for warranty service, you may wish to contact your carrier or an Apple Authorized Service Provider for other options.
Apple One-Year Limited Warranty benefits are in addition to rights provided by consumer law. Learn more.
My iPhone is not eligible for warranty service. What are my service options?
There are two service options for iPhones that are not eligible for warranty service.
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Battery Replacement Service
If your iPhone requires service due to the battery’s diminished ability to hold an electrical charge and it is not covered under Apple's warranty, the AppleCare Protection Plan, or statutory consumer rights, please contact your carrier or an Apple Authorized Service Provider. -
Out-of-Warranty Service
Please contact your carrier or an Apple Authorized Service Provider for Out-of-Warranty Service Options.
copied from Service Answer Center - iPhone
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Jan 26, 2015 4:02 AMby Viktor__d,Дело в том что я не говорю о гарантии а говорю об отсутствии сервиса и в частности с обращением заменить дисплей не по гарантии!
я живу в городе Владивосток, у нас есть официальный сервисный центр с слов тех поддержки apple но по факту сервис который не может чинить технику apple))...
Парадокс) на словах есть все и все прекрасно но по факту можно резюмировать следующие- Нет сервиса, нет поддержки, очень не качественный продукт iPhone 6+... у меня все apple но сейчас я боюсь за использование в будущем технику apple и меня можно понять как пользователя.
Обращаясь не в авторизованные сервисы- говорят нет дисплеев так как iPhone 6 и 6+ несут пачками с разбитыми дисплеями и мы обслуживаем тех кто покупал телефоны у нас...
Я купил официально везенный телефон и не могу его починить в официальном сервисе за деньги!!!
Что мне делать?
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Jan 26, 2015 4:15 AMby Ingo2711,Sorry, but you are not addressing Apple here, this is a user to user forum, and we are all users here, just like you.
The screen replacement service is not available for every country. Go to this page Service Answer Center - iPhone , select your country and you will see your service options.
If your screen is damaged and the screen can not be replaced, you'll have to pay for the whole device getting replaced. In those cases Apple does not repair the parts, they will replace the phone with a new one. But you will have to pay the Out-Of-Warranty-Service fee, which is a reduced price.
If you want to tell Apple about your experience in your country, use this link:
