singerdf

Q: cannot add icloud public calendar to outlook

I work and live in a mixed Mac/PC environment.  The PCs are Windows 7 professional with Outlook 2010.  The Macs are Yosemite.  I would like to be able to subscribe to a public icloud calendar on one of the PCs.  We could do this a week ago.

 

Now when we add the calendar it crashes Outlook.  Furthermore, I noticed that the calendar address no longer ends in .ics which Outlook requires.

 

The new icloud control panel crashed Outlook as well.

 

I tried joining the private calendar and it does not show up in Outlook either.

 

Is the new icloud interface not ready for prime time?

Any solutions or work arounds?

 

Thank you in advance for any help,

 

Debbie

Posted on Nov 11, 2014 3:58 AM

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Q: cannot add icloud public calendar to outlook

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  • by singerdf,

    singerdf singerdf Dec 15, 2014 1:31 PM in response to singerdf
    Level 1 (5 points)
    Servers Enterprise
    Dec 15, 2014 1:31 PM in response to singerdf

    I could not add a google shared calendar either.  Microsoft has released an update which did not solve the problem.  Somehow that does not surprise me.  Very frustrated at this point.

     

    Debbie

  • by GlenPK,

    GlenPK GlenPK Dec 16, 2014 6:31 AM in response to chad267
    Level 1 (0 points)
    Dec 16, 2014 6:31 AM in response to chad267

    actually it affects Office 2013 as well - in some cases it crashes Outlook and in others it just quietly throws an error and simply doesn't update the calendar, assuming it was already a successfully added calendar or not. Adding any new calendars fails in all Outlooks.

     

    As for Microsoft's update ... it apparently was to help users that had iCloud calendars (or other internet calendars) already installed that were causing crashes. It still doesn't work, but instead of crashing Outlook when adding or trying to update, it just throws an error now.

     

    Last thread I read from Microsoft about it, their suggestion as a work-around was simply to uninstall and not use iCloud until it was fixed at Apple's end. We don't have any issues with internet calendars that are based on Windows structures, like those that come with our mail hosting service or Exchange, just mainly iCloud. I ran the link through an analyser and it said it couldn't parse the data. If the analyser can't parse it properly, how does Apple expect Outlook to? I saved the file that results when you process the iCloud calendar as an HTTP link (rather than webcal) and the analyser says the file has non-RFC compliant field data, which causes it to fail part way through reading it.

     

    All data & research points to this being an issue at Apple's end so far. It could be related to something else, but not from what has been tested and discovered.

  • by singerdf,

    singerdf singerdf Dec 25, 2014 8:21 AM in response to GlenPK
    Level 1 (5 points)
    Servers Enterprise
    Dec 25, 2014 8:21 AM in response to GlenPK

    Apple has updated the icloud control panel for the PC yet again.  No change on shared icloud calendars.  Still crashes Outlook.  Apple believes this is a Microsoft issue as you cannot add a google calendar either.

     

    Let's hope someone at MS is listening as well.

     

    Happy Holidays to all who have chimed in,

     

    Debbie

  • by Brutalicious,

    Brutalicious Brutalicious Jan 6, 2015 2:48 AM in response to singerdf
    Level 1 (0 points)
    Jan 6, 2015 2:48 AM in response to singerdf

    Any news on this? Adding an iCloud calendar to Outlook generates a crash 100% of the time.

  • by singerdf,

    singerdf singerdf Jan 7, 2015 4:22 AM in response to Brutalicious
    Level 1 (5 points)
    Servers Enterprise
    Jan 7, 2015 4:22 AM in response to Brutalicious

    So far no change.  There was another iCloud control panel update but it did not help.  We are hoping the next set of updates from Microsoft may address the issue.

     

    Debbie

  • by caseyfromdaville,

    caseyfromdaville caseyfromdaville Jan 7, 2015 7:47 PM in response to singerdf
    Level 1 (0 points)
    Jan 7, 2015 7:47 PM in response to singerdf

    I have been following this thread and also on Microsoft Community, their thread is "Outlook crashes when iCloud add-in is enabled."

     

    http://answers.microsoft.com/thread/01a3a3ac-28ad-47b9-939e-7a81b0669a0e

     

    A fix was released here: http://support.microsoft.com/kb/3019219

     

    I tried the Hotfix listed for MS Office 2010 (running on Windows 7), but it did not work. It appeared that I already had that particular hotfix on my machine. Maybe some of you will benefit from this fix, but in my case I am still struggling with this issue. All I want to do is be able to see my wife's calendar so we don't have conflicts between our business and personal schedules, and this has been driving me batty since November 2014. Good luck!

  • by singerdf,

    singerdf singerdf Jan 8, 2015 4:26 AM in response to caseyfromdaville
    Level 1 (5 points)
    Servers Enterprise
    Jan 8, 2015 4:26 AM in response to caseyfromdaville

    I feel your pain.  None of the fixes from MS have helped.  Do they not try these things before they release them?!?

     

    Debbie

  • by jbarse,

    jbarse jbarse Jan 12, 2015 5:29 AM in response to singerdf
    Level 1 (0 points)
    Jan 12, 2015 5:29 AM in response to singerdf

    FWIW, MS apparently is still working on the issue:

     

    I just want to confirm that the December 9th fix only addresses the crashing issue.  The Outlook Product Team is investigating a second fix that will enable the calendar to sync properly.  We do not yet have an ETA for the second fix.  I'll post back when we confirm that fix will be available.

    http://answers.microsoft.com/en-us/office/forum/office_365hp-outlook/outlook-cra shes-when-icloud-add-in-is-enabled/01a3a3ac-28ad-47b9-939e-7a81b0669a0e?page=2

  • by singerdf,

    singerdf singerdf Jan 17, 2015 7:07 AM in response to jbarse
    Level 1 (5 points)
    Servers Enterprise
    Jan 17, 2015 7:07 AM in response to jbarse

    Sorry for the delay.  No it did not fix anything on my end.  MS seems slow to address this and they are getting ready to release a new operating system.

     

    Fingers crossed an update will be coming.

  • by msd82,

    msd82 msd82 Jan 26, 2015 3:46 AM in response to singerdf
    Level 1 (0 points)
    Jan 26, 2015 3:46 AM in response to singerdf

    Hi guys,

     

    I tried to add the iCloud calendar once again, and it works again now!!

     

    I have Outlook 2010 (v14.0.7128.5000)

  • by singerdf,

    singerdf singerdf Jan 26, 2015 3:55 AM in response to msd82
    Level 1 (5 points)
    Servers Enterprise
    Jan 26, 2015 3:55 AM in response to msd82

    I don't see how that is possible with out an update from Microsoft???  We have tried daily and no luck.

     

    Thank you for replying.  I will try again today.

     

    Debbie

  • by Brutalicious,

    Brutalicious Brutalicious Jan 26, 2015 3:58 AM in response to msd82
    Level 1 (0 points)
    Jan 26, 2015 3:58 AM in response to msd82

    I can confirm this. Tried it again now, and it works! (I'm also on Outlook 2010)

     

    I have no idea how they somehow fixed this remotely though.

  • by msd82,

    msd82 msd82 Jan 26, 2015 4:00 AM in response to singerdf
    Level 1 (0 points)
    Jan 26, 2015 4:00 AM in response to singerdf

    Yes, I am surprised too, but it works!

  • by singerdf,

    singerdf singerdf Jan 26, 2015 4:00 AM in response to msd82
    Level 1 (5 points)
    Servers Enterprise
    Jan 26, 2015 4:00 AM in response to msd82

    OMG!  I had to send a refreshed URL but it is working.  I do not understand with no update from Apple or MS that I am aware of .

     

    I can't thank you enough. 

     

    We noticed that the .ics extension seems to be missing. 

     

    Debbie

  • by Steve CJ2,

    Steve CJ2 Steve CJ2 Jan 27, 2015 1:48 AM in response to singerdf
    Level 1 (4 points)
    iLife
    Jan 27, 2015 1:48 AM in response to singerdf

    I also sent a refreshed URL but it really is working now.


    Thanks who ever fixed it.


    Steve


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