Q: My account was hacked a while ago - security questions and emails are in Japanese, how do I change this?

My Appleid was hacked a while ago by some Japanese guy and since then my emails and security question has been in Japanese.
I can't seem to work out how to change it. It's set to English in "language and contact preferences." but it doesn't change anything. help?

apple id

Posted on Jan 24, 2015 4:11 PM

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Q: My account was hacked a while ago - security questions and emails are in Japanese, how do I change this?

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by Jason L,

Jason L Jan 26, 2015 9:27 AM in response to Weasleby
Community Specialists

Jan 26, 2015 9:27 AM in response to Weasleby

Hey Weasleby,
Welcome to Apple Support Communities.

It sounds like you’re concerned about the security of your Apple ID and want to know what the options are changing language preferences or resetting your Apple ID password. The article linked below provides a lot of great information that help you resolve the issues and address your concerns.
If you think your Apple ID has been compromised - Apple Support

Ciao,
-Jason
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Q: My account was hacked a while ago - security questions and emails are in Japanese, how do I change this?

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by Jason L,

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