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Jan 27, 2015 7:31 AM in response to jroy110by Jason L,Hello jroy110,
Welcome to Apple Support Communities.
This article provides troubleshooting tips, which you may not have already tried, that’ll resolve most audio issues like the audio level issue you’re seeing on your Mac.
Troubleshooting issues with no audio from built-in speakers on Macs - Apple Support
Cheers,
-Jason
