Q: iTunes frezen when connecting iPhone: synchronisation fails

Hello,

I have a problem when I connect my iPhone or  iPad. I start iTunes, connect my iPhone and then iTunes frezes. The status ball on the screen keeps turning and only an forced stop helps. I have tried several presumed solutions, but nothing helps. I've removed or stopped synchronisation options (OS X: Resetting Sync Services - Apple Support) . This is what EtreCheck finds:

Hopefully anyone can help. I know the memory is to low, but I only want to upgrade when my problem is solved.

Thank you!

EtreCheck version: 2.1.5 (108)
Report generated 12 januari 2015 18:59:53 CET

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Click the [Details] links for more information about that line.
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Hardware Information: ℹ️
iMac (20-inch, Mid 2009) (Verified)
iMac – model: iMac9,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old – Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️
NVIDIA GeForce 9400 – VRAM: 256 MB
iMac 1680 x 1050

System Software: ℹ️
OS X 10.10.1 (14B25) – Uptime: 0:10:49

Disk Information: ℹ️
WDC WD1600AAJS-40H3A0 disk0 : (160,04 GB)
EFI (disk0s1) : 210 MB
[redacted]intosh HD (disk0s2) / : 159.18 GB (103.28 GB free)
Recovery HD (disk0s3) [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N

USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
JMicron Samsung S2 Portable 750,16 GB
EFI (disk1s1) : 210 MB
Time [redacted]hine-reservekopieën (disk1s2) /Volumes/Time Machine-reservekopieën : 749.81 GB (584.29 GB free)

Gatekeeper: ℹ️
Mac App Store and identified developers

Problem System Launch Agents: ℹ️
[failed]    com.apple.syncservices.SyncServer.plist [Details]

Launch Agents: ℹ️
[loaded]    com.epson.Epusp.plist [Support]
[running]    com.epson.epw.agent.plist [Support]
[not loaded]    com.teamviewer.teamviewer.plist [Support]
[not loaded]    com.teamviewer.teamviewer_desktop.plist [Support]

Launch Daemons: ℹ️
[loaded]    com.adobe.fpsaud.plist [Support]
[loaded]    com.microsoft.office.licensing.helper.plist [Support]
[loaded]    com.sonos.smbbump.plist [Support]
[not loaded]    com.teamviewer.teamviewer_service.plist [Support]

User Launch Agents: ℹ️
[loaded]    com.google.keystone.agent.plist [Support]
[running]    com.spotify.webhelper.plist [Support]

User Login Items: ℹ️
Servicetool Selfcare    Programma (/Applications/KPN/KPN Servicetool.app/Contents/Applications/KPN Servicetool Selfcare.app)
Dropbox    Programma (/Applications/Dropbox.app)
Agenda    Programma (/Applications/Calendar.app)

Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 – SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 – SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.0 [Support]
Default Browser: Version: 600 – SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 – SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 7.0 [Support]
Silverlight: Version: 5.1.30514.0 – SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 – SDK 10.8

3rd Party Preference Panes: ℹ️
Flash Player [Support]
MagicPrefs [Support]

Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 159.18 GB Disk used: 55.90 GB
Destinations:
Time Machine-reservekopieën [Local]
Total size: 749.81 GB
Total number of backups: 194
Oldest backup: 2011-07-17 14:39:46 +0000
Last backup: 2015-01-11 23:07:50 +0000
Size of backup disk: Excellent
Backup size 749.81 GB > (Disk size 159.18 GB X 3)

Top Processes by CPU: ℹ️
5%    WindowServer
0%    AppleSpell
0%    fontd
0%    askpermissiond

Top Processes by Memory: ℹ️
220 MB    com.apple.WebKit.WebContent
52 MB    Safari
41 MB    WindowServer
21 MB    mds
19 MB    CVMCompiler

Virtual Memory Information: ℹ️
46 MB    Free RAM
546 MB    Active RAM
514 MB    Inactive RAM
433 MB    Wired RAM
1.79 GB    Page-ins
4 MB    Page-outs

Diagnostics Information: ℹ️
Jan 12, 2015, 06:56:42 PM    /Library/Logs/DiagnosticReports/iTunes_2015-01-12-185642_[redacted].hang
Jan 12, 2015, 06:55:01 PM    /Library/Logs/DiagnosticReports/iTunes_2015-01-12-185501_[redacted].hang
Jan 12, 2015, 06:49:53 PM    Self test – passed