Q: iPhone 5c overbeating and draining battery

Hello leo.opes78,

Thanks for the question. When you state that you have tried resetting the phone, are you referring to a restore with iTunes? In possible hardware situations like the one you have described, the best isolation step is to restore your device to factory settings and test to see if the issue persists (before restoring any backups):

Use iTunes to restore your iOS device to factory settings - Apple Support

http://support.apple.com/en-us/HT201252

If the issue persists after restoring as new, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty & service pricing.

iPhone Repair and Service - Apple Support

http://www.apple.com/support/iphone/repair/

For additional information regarding concerns about temperature, see this resource:

Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

http://support.apple.com/en-us/HT201678

Thanks,

Matt M.

Hey leo.opes78,

Thanks for the follow up! I’m glad to hear that the issue is resolved. Have a great day!

- Matt M.