Aureliogreen

Q: my mac (10.9.5) suddenly started to run very slow

It's been like this for 10 hours, could not run repair disk, (I left all night and didn't finish, nor even started) please help. Here is my report from EtreChek:

 

Problem description:

my mac suddenly started to slow down

 

EtreCheck version: 2.1.6 (109)

Report generated January 28, 2015 at 9:20:26 AM GMT+1

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

 

Hardware Information: ℹ️

  MacBook Pro (13-inch, Late 2011) (Technical Specifications)

  MacBook Pro - model: MacBookPro8,1

  1 2.8 GHz Intel Core i7 CPU: 2-core

  8 GB RAM Upgradeable

  BANK 0/DIMM0

  4 GB DDR3 1333 MHz ok

  BANK 1/DIMM0

  4 GB DDR3 1333 MHz ok

  Bluetooth: Old - Handoff/Airdrop2 not supported

  Wireless:  en1: 802.11 a/b/g/n

  Battery Health: Normal - Cycle count 314

 

Video Information: ℹ️

  Intel HD Graphics 3000 - VRAM: 512 MB

  Color LCD 1280 x 800

 

System Software: ℹ️

  OS X 10.9.5 (13F34) - Time since boot: 11:30:47

 

Disk Information: ℹ️

  OPTIARC DVD RW AD-5970H 

 

  TOSHIBA MK7559GSXF disk0 : (750.16 GB)

  EFI (disk0s1) <not mounted> : 210 MB

  Macintosh HD (disk0s2) / : 749.30 GB (354.14 GB free)

  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information: ℹ️

  Apple Computer, Inc. IR Receiver

  Apple Inc. BRCM2070 Hub

  Apple Inc. Bluetooth USB Host Controller

  Apple Inc. Apple Internal Keyboard / Trackpad

  Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information: ℹ️

  Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

  Mac App Store and identified developers

 

Launch Agents: ℹ️

  [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

  [loaded] com.divx.dms.agent.plist [Support]

  [loaded] com.divx.update.agent.plist [Support]

  [loaded] com.oracle.java.Java-Updater.plist [Support]

 

Launch Daemons: ℹ️

  [loaded] com.adobe.fpsaud.plist [Support]

  [invalid?] com.adobe.SwitchBoard.plist [Support]

  [loaded] com.microsoft.office.licensing.helper.plist [Support]

  [loaded] com.oracle.java.Helper-Tool.plist [Support]

  [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

 

User Launch Agents: ℹ️

  [loaded] com.adobe.AAM.Updater-1.0.plist [Support]

  [loaded] com.adobe.ARM.[...].plist [Support]

  [loaded] com.google.keystone.agent.plist [Support]

 

User Login Items: ℹ️

  iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  EvernoteHelper Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

 

Internet Plug-ins: ℹ️

  OVSHelper: Version: 1.1 [Support]

  Default Browser: Version: 537 - SDK 10.9

  AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]

  AdobePDFViewerNPAPI: Version: 10.1.13 [Support]

  FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]

  DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]

  Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

  Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]

  QuickTime Plugin: Version: 7.7.3

  SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Support]

  AdobePDFViewer: Version: 10.1.13 [Support]

  JavaAppletPlugin: Version: Java 7 Update 71 Check version

 

Safari Extensions: ℹ️

  AdBlock [Installed]

  ClickToFlash [Installed]

  Cuevana Stream-1 [Installed]

 

Audio Plug-ins: ℹ️

  DVCPROHDAudio: Version: 1.3.2

 

3rd Party Preference Panes: ℹ️

  Flash Player  [Support]

  Java  [Support]

 

Time Machine: ℹ️

  Skip System Files: NO

  Mobile backups: ON

  Auto backup: YES

  Destinations:

  Irving [Local]

  Total size: 450.00 GB

  Total number of backups: 15

  Oldest backup: 2013-10-26 04:17:01 +0000

  Last backup: 2014-12-22 13:28:30 +0000

  Size of backup disk: Excellent

  Backup size 450.00 GB > (Disk size 0 B X 3)

 

Top Processes by CPU: ℹ️

      1% WindowServer

      0% mdworker32

      0% AppleSpell

      0% DashboardClient

      0% mds

 

Top Processes by Memory: ℹ️

  155 MB mds_stores

  125 MB com.apple.WebKit.WebContent

  120 MB softwareupdated

  103 MB Safari

  77 MB Dock

 

Virtual Memory Information: ℹ️

  4.22 GB Free RAM

  2.02 GB Active RAM

  882 MB Inactive RAM

  1.47 GB Wired RAM

  2.17 GB Page-ins

  0 B Page-outs

 

Diagnostics Information: ℹ️

  Jan 27, 2015, 09:50:41 PM Self test - passed

  Jan 27, 2015, 08:02:52 PM /Library/Logs/DiagnosticReports/Google Chrome_2015-01-27-200252_[redacted].hang

  Jan 27, 2015, 05:30:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-01-27-1730 41_[redacted].crash

ibooks

Posted on Jan 28, 2015 12:44 AM

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Q: my mac (10.9.5) suddenly started to run very slow

  • All replies
  • Helpful answers

  • by dominic23,Helpful

    dominic23 dominic23 Jan 28, 2015 3:22 AM in response to Aureliogreen
    Level 8 (42,064 points)
    Mac OS X
    Jan 28, 2015 3:22 AM in response to Aureliogreen

    If your Mac runs slowly

     

    http://support.apple.com/kb/PH13895

     

    Startup in Safe Mode

     

    http://support.apple.com/kb/PH14204

     

    Repair Disk    Section: "Try Disk Utility"

     

    http://support.apple.com/en-us/HT203176

     

     

    Reset SMC.     http://support.apple.com/kb/HT3964

    Choose the method for:

    "Resetting SMC on portables with a battery you should not remove on your own".

  • by Aureliogreen,

    Aureliogreen Aureliogreen Jan 28, 2015 4:01 AM in response to dominic23
    Level 1 (0 points)
    Jan 28, 2015 4:01 AM in response to dominic23

    Works better, but still slow, thanks. Another thing that might be...

  • by Aureliogreen,

    Aureliogreen Aureliogreen Jan 28, 2015 4:15 AM in response to Aureliogreen
    Level 1 (0 points)
    Jan 28, 2015 4:15 AM in response to Aureliogreen

    I followed this instructions that i found in the community:

     

    Triple-click anywhere in the line below on this page to select it:

    syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef

    Copy the selected text to the Clipboard (command-C).

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Paste into the Terminal window (command-V).

     

    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

     

    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.


    And this what appears:


    Jan 27 21:08:56 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 25532

    Jan 27 21:09:24 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 25619

    Jan 27 21:22:46 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 30886

    Jan 27 21:24:42 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 31597

    Jan 27 21:25:32 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 31834

    Jan 27 21:53:25 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 182

    Jan 27 22:22:37 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 1322

    Jan 28 02:17:11 Irving kernel[0] <Debug>: nspace-handler-update: did not find token 3032

    --- last message repeated 562 times ---

    Jan 28 03:50:55 Irving kernel[0] <Debug>: nspace-handler-unblock: did not find token 3032

  • by Linc Davis,

    Linc Davis Linc Davis Jan 28, 2015 7:58 AM in response to Aureliogreen
    Level 10 (208,037 points)
    Applications
    Jan 28, 2015 7:58 AM in response to Aureliogreen

    What backups do you have?

  • by Aureliogreen,

    Aureliogreen Aureliogreen Jan 28, 2015 8:38 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 28, 2015 8:38 AM in response to Linc Davis

    i have a back up from december 22 , i try to restore the h. but it just told me that there was an error

  • by Aureliogreen,

    Aureliogreen Aureliogreen Jan 28, 2015 8:49 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 28, 2015 8:49 AM in response to Linc Davis

    I couldn't do either the test hardware, i press d before the screen went grey, but started as usual

  • by Linc Davis,

    Linc Davis Linc Davis Jan 28, 2015 9:16 AM in response to Aureliogreen
    Level 10 (208,037 points)
    Applications
    Jan 28, 2015 9:16 AM in response to Aureliogreen

    If you want to preserve the data on the startup drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.

    There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.

    1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

    If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.

    2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

    3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.

    4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • by Aureliogreen,

    Aureliogreen Aureliogreen Jan 28, 2015 11:39 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 28, 2015 11:39 AM in response to Linc Davis

    thanks for helping me. I couldn't get through step one because when i select the image tab, i can only see folders, so when i click open i go into them like finder does. Can i install again osx from zero and see how it works and then add the files? how can i install from zero osx?

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jan 28, 2015 11:49 AM in response to Aureliogreen
    Level 10 (208,037 points)
    Applications
    Jan 28, 2015 11:49 AM in response to Aureliogreen

    when i select the image tab, i can only see folders

    That's what you should see. Select one in which to save the disk image.

    Can i install again osx from zero and see how it works and then add the files?

    You can do whatever you like, but unless your don't care about the changes to your data since the last backup, you must back up first. If you feel that solving this problem is beyond your skill level, you should get someone to help you in person. One option is to make a "Genius" appointment at an Apple Store. It's a free service.