HT203097: If you need more space for an iOS update
Learn about If you need more space for an iOS update
-
All replies
-
Helpful answers
-
Jan 28, 2015 9:53 AM in response to gloriamaineby Jason L,Hello Gloria,
Welcome to Apple Support Communities.
It sounds like there’s an issue syncing your iPhone 5 because iTunes stops responding when you connect the device to your MacBook. Try running through the troubleshooting suggestions in the article linked below, they’ll generally resolve issues like the one that you’ve described.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason
