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Helpful answers
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Jan 29, 2015 10:41 AM in response to h2vhby h2vh,It's definitely better: Response is faster, and I see very few 'rotating beach balls'!
This morning I upgraded to Yosemite - and everything (still) looks fine: No problems with Mail settings, but maybe the wifi is a bit slower than before(?).
Generally, I'm very pleased!
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Feb 1, 2015 12:03 AM in response to CellarDwellrby ronaldfromcroydon,Have slowly removed a lot of apps,with no improvement. Being v careful of those I can't identify, so not all removed yet
* Note: Apple Disk utilities shows no errors
Problem description:
iMac Freezing and running v slow
EtreCheck version: 2.1.7 (114)
Report generated 1 February 2015 6:37:53 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
iMac - model: iMac15,1
1 4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M295X - VRAM: 4096 MB
iMac spdisplays_5120x2880Retina
OS X 10.10.2 (14C109) - Time since boot: 2:14:22
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 3.12 TB (2.50 TB free) - 53 errors
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 3.12 TB (2.50 TB free) - 53 errors
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Freecom Freecom Mobile Drive XXS 320.07 GB
FREECOM HDD (disk4s1) /Volumes/FREECOM HDD : 320.07 GB (239.70 GB free)
WD My Book 111D 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
My Book (disk3s2) /Volumes/My Book : 3.00 TB (105.97 GB free)
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Mac App Store and identified developers
/Applications/EyeTV Lite.app
[not loaded] com.elgato.driver.Pluto2 (1.1) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.3 28868 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.3 28868 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.3 28868 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.3 28868 - SDK 10.7) [Support]
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]
[not loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.44 - SDK 10.6) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
[not loaded] com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) [Support]
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Support]
[loaded] com.hzsystems.terminus.driver (4) [Support]
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.44 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.44 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.44 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.44 - SDK 10.6) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[loaded] com.epson.Epusp.plist [Support]
[loaded] com.epson.esua.launcher.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[failed] com.symantec.errorreporter-periodicagent.plist [Support]
[loaded] com.symantec.nis.application.plist [Support]
[running] com.symantec.uiagent.application.plist [Support]
[running] com.wacom.wacomtablet.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.symantec.deepsight-extractor.plist [Support]
[loaded] com.symantec.errorreporter-periodic.plist [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
[loaded] com.symantec.liveupdate.daemon.plist [Support]
[not loaded] com.symantec.nav.migrateqtf.plist [Support]
[running] com.symantec.sharedsettings.plist [Support]
[running] com.symantec.symdaemon.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
WDDriveManagerStatusMenu UNKNOWN (missing value)
JavaAppletPlugin: Version: Java 7 Update 75 Check version
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]
NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
Silverlight: Version: 4.0.50524.0 [Support]
iPhotoPhotocast: Version: 7.0
WebEx: Version: 1.0 [Support]
OpenIE [Installed]
Norton Internet Security [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Java [Support]
MacFUSE [Support]
Norton\nQuickMenu [Support]
WacomTablet [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 3.12 TB Disk used: 619.20 GB
Destinations:
My Book [Local]
Total size: 3.00 TB
Total number of backups: 66
Oldest backup: 2014-01-04 13:17:43 +0000
Last backup: 2015-02-01 06:42:33 +0000
Size of backup disk: Adequate
Backup size 3.00 TB > (Disk used 619.20 GB X 3)
3% mds
3% WindowServer
1% fontd
0% ocspd
0% securityd
412 MB SymDaemon
275 MB Finder
241 MB Dock
206 MB WindowServer
137 MB mds_stores
Virtual Memory Information: ℹ️
28.37 GB Free RAM
2.99 GB Active RAM
1.04 GB Inactive RAM
1.95 GB Wired RAM
44.83 GB Page-ins
147 KB Page-outs
Feb 1, 2015, 04:24:10 PM Self test - passed
Feb 1, 2015, 04:13:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/TeamViewer_2015-02-01-161341_[ redacted].crash
Jan 31, 2015, 12:15:06 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-01-31-001506_ [redacted].crash
Jan 30, 2015, 01:55:38 AM /Library/Logs/DiagnosticReports/Adobe Photoshop Elements 11 Editor_2015-01-30-015538_[redacted].hang
Jan 30, 2015, 12:53:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-01-30-005305_[reda cted].crash
Jan 29, 2015, 10:54:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-01-29-225436_[re dacted].crash
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Feb 1, 2015 2:19 PM in response to ronaldfromcroydonby Eric Root,You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Also try un-installing Symantec.
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Feb 1, 2015 7:50 PM in response to Eric Rootby ronaldfromcroydon,Thanks, I'll look into that, although I only installed 'Clean my Mac' after the problem, it has been helpful and did not make the problem worse.
Symantec works fine on my old iMac with no problems, now that I have removed most software