ronaldfromcroydon

Q: iMac goes very slow

iMac Retina running Yosemite 10.10.1. 4G proc.  Just changed from early 2009 iMac, and transferred files during setup.  Old mac was running slow, freezing, ditto with new mac, but more so. have removed unnecessary files and disconnected externals.  Constantly freezing. Should not be a problem with memory or drive 32g & 3T

iMac, Mac OS X (10.7.1)

Posted on Jan 26, 2015 6:27 AM

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Q: iMac goes very slow

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  • by h2vh,

    h2vh h2vh Jan 29, 2015 10:41 AM in response to h2vh
    Level 1 (4 points)
    Desktops
    Jan 29, 2015 10:41 AM in response to h2vh

    It's definitely better: Response is faster, and I see very few 'rotating beach balls'!

     

    This morning I upgraded to Yosemite - and everything (still) looks fine: No problems with Mail settings, but maybe the wifi is a bit slower than before(?).

     

    Generally, I'm very pleased!

  • by ronaldfromcroydon,

    ronaldfromcroydon ronaldfromcroydon Feb 1, 2015 12:03 AM in response to CellarDwellr
    Level 1 (4 points)
    Desktops
    Feb 1, 2015 12:03 AM in response to CellarDwellr

    Have slowly removed a lot of apps,with no improvement.  Being v careful of those I can't identify, so not all removed yet

    * Note: Apple Disk utilities shows no errors


    Problem description:

    iMac Freezing and running v slow

     

    EtreCheck version: 2.1.7 (114)

    Report generated 1 February 2015 6:37:53 pm AEDT

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

        iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)

        iMac - model: iMac15,1

        1 4 GHz Intel Core i7 CPU: 4-core

        32 GB RAM Upgradeable

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 0/DIMM1

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM1

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information: ℹ️

        AMD Radeon R9 M295X - VRAM: 4096 MB

            iMac spdisplays_5120x2880Retina

     

    System Software: ℹ️

        OS X 10.10.2 (14C109) - Time since boot: 2:14:22

     

    Disk Information: ℹ️

        APPLE SSD SD0128F disk0 : (121.33 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Boot OS X (disk0s3) <not mounted> : 134 MB

            Macintosh HD (disk2) / : 3.12 TB (2.50 TB free) - 53 errors

     

                Core Storage: disk0s2 120.99 GB Online

                Core Storage: disk1s2 3.00 TB Online

     

        APPLE HDD ST3000DM001 disk1 : (3 TB)

            EFI (disk1s1) <not mounted> : 210 MB

            Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk2) / : 3.12 TB (2.50 TB free) - 53 errors

     

                Core Storage: disk0s2 120.99 GB Online

                Core Storage: disk1s2 3.00 TB Online

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Freecom Freecom Mobile Drive XXS 320.07 GB

            FREECOM HDD (disk4s1) /Volumes/FREECOM HDD : 320.07 GB (239.70 GB free)

     

    Firewire Information: ℹ️

        WD My Book 111D 800mbit - 800mbit max

            EFI (disk3s1) <not mounted> : 210 MB

            My Book (disk3s2) /Volumes/My Book : 3.00 TB (105.97 GB free)

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

            Apple Inc. Thunderbolt to FireWire Adapter

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /Applications/EyeTV Lite.app

        [not loaded]    com.elgato.driver.Pluto2 (1.1) [Support]

     

            /Applications/Parallels Desktop.app

        [not loaded]    com.parallels.kext.hypervisor (10.1.3 28868 - SDK 10.7) [Support]

        [not loaded]    com.parallels.kext.netbridge (10.1.3 28868 - SDK 10.7) [Support]

        [not loaded]    com.parallels.kext.usbconnect (10.1.3 28868 - SDK 10.7) [Support]

        [not loaded]    com.parallels.kext.vnic (10.1.3 28868 - SDK 10.7) [Support]

     

            /Library/Extensions

        [loaded]    com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]

        [not loaded]    com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]

        [loaded]    com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]

        [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]

        [loaded]    com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]

        [loaded]    com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]

        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]

        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]

        [not loaded]    com.devguru.driver.SamsungComposite (1.2.44 - SDK 10.6) [Support]

        [not loaded]    com.elgato.driver.DontMatchAfaTech (1.1) [Support]

        [not loaded]    com.elgato.driver.DontMatchEmpia (1.1) [Support]

        [not loaded]    com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) [Support]

        [not loaded]    com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Support]

        [loaded]    com.hzsystems.terminus.driver (4) [Support]

        [not loaded]    com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Support]

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]

        [not loaded]    com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Support]

        [not loaded]    com.wdc.driver.1394HP (1.0.9) [Support]

        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Support]

     

            /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns

        [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) [Support]

     

            /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns

        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Support]

     

            /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns

        [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) [Support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.44 - SDK 10.6) [Support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.2.44 - SDK 10.6) [Support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.2.44 - SDK 10.5) [Support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.2.44 - SDK 10.6) [Support]

     

            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Support]

     

    Launch Agents: ℹ️

        [running]    com.epson.ecrp.launcher.plist [Support]

        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]

        [loaded]    com.epson.Epusp.plist [Support]

        [loaded]    com.epson.esua.launcher.plist [Support]

        [running]    com.epson.eventmanager.agent.plist [Support]

        [loaded]    com.oracle.java.Java-Updater.plist [Support]

        [failed]    com.symantec.errorreporter-periodicagent.plist [Support]

        [loaded]    com.symantec.nis.application.plist [Support]

        [running]    com.symantec.uiagent.application.plist [Support]

        [running]    com.wacom.wacomtablet.plist [Support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Support]

        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]

        [running]    com.symantec.deepsight-extractor.plist [Support]

        [loaded]    com.symantec.errorreporter-periodic.plist [Support]

        [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Support]

        [loaded]    com.symantec.liveupdate.daemon.plist [Support]

        [not loaded]    com.symantec.nav.migrateqtf.plist [Support]

        [running]    com.symantec.sharedsettings.plist [Support]

        [running]    com.symantec.symdaemon.plist [Support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]

        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]

     

    User Login Items: ℹ️

        WDDriveManagerStatusMenu    UNKNOWN  (missing value)

     

    Internet Plug-ins: ℹ️

        JavaAppletPlugin: Version: Java 7 Update 75 Check version

        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]

        Default Browser: Version: 600 - SDK 10.10

        AdobePDFViewerNPAPI: Version: 10.1.13 [Support]

        AdobePDFViewer: Version: 10.1.13 [Support]

        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.7.3

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]

        NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]

        Silverlight: Version: 4.0.50524.0 [Support]

        iPhotoPhotocast: Version: 7.0

     

    User internet Plug-ins: ℹ️

        WebEx: Version: 1.0 [Support]

     

    Safari Extensions: ℹ️

        OpenIE [Installed]

        Norton Internet Security [Installed]

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Support]

        Growl  [Support]

        Java  [Support]

        MacFUSE  [Support]

        Norton\nQuickMenu  [Support]

        WacomTablet  [Support]

     

    Time Machine: ℹ️

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 3.12 TB Disk used: 619.20 GB

        Destinations:

            My Book [Local]

            Total size: 3.00 TB

            Total number of backups: 66

            Oldest backup: 2014-01-04 13:17:43 +0000

            Last backup: 2015-02-01 06:42:33 +0000

            Size of backup disk: Adequate

                Backup size 3.00 TB > (Disk used 619.20 GB X 3)

     

    Top Processes by CPU: ℹ️

             3%    mds

             3%    WindowServer

             1%    fontd

             0%    ocspd

             0%    securityd

     

    Top Processes by Memory: ℹ️

        412 MB    SymDaemon

        275 MB    Finder

        241 MB    Dock

        206 MB    WindowServer

        137 MB    mds_stores

     

    Virtual Memory Information: ℹ️

        28.37 GB    Free RAM

        2.99 GB    Active RAM

        1.04 GB    Inactive RAM

        1.95 GB    Wired RAM

        44.83 GB    Page-ins

        147 KB    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 1, 2015, 04:24:10 PM    Self test - passed

        Feb 1, 2015, 04:13:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/TeamViewer_2015-02-01-161341_[ redacted].crash

        Jan 31, 2015, 12:15:06 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-01-31-001506_ [redacted].crash

        Jan 30, 2015, 01:55:38 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop Elements 11 Editor_2015-01-30-015538_[redacted].hang

        Jan 30, 2015, 12:53:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-01-30-005305_[reda cted].crash

        Jan 29, 2015, 10:54:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-01-29-225436_[re dacted].crash

  • by Eric Root,

    Eric Root Eric Root Feb 1, 2015 2:19 PM in response to ronaldfromcroydon
    Level 9 (73,431 points)
    iTunes
    Feb 1, 2015 2:19 PM in response to ronaldfromcroydon

    You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.

                                      

    CleanMyMac - Uninstall

     

    CleanMyMac2 Un-install

     

    After un-installing, run this program to make sure you got all the pieces.

     

    EasyFind – Spotlight Replacement


    Also try un-installing Symantec.


    Symantec Uninstaller


  • by ronaldfromcroydon,

    ronaldfromcroydon ronaldfromcroydon Feb 1, 2015 7:50 PM in response to Eric Root
    Level 1 (4 points)
    Desktops
    Feb 1, 2015 7:50 PM in response to Eric Root

    Thanks, I'll look into that, although I only installed 'Clean my Mac' after the problem, it has been helpful and did not make the problem worse.

    Symantec works fine on my old iMac with no problems, now that I have removed most software

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