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Feb 1, 2015 6:28 AM in response to cosmostufffby sterling r,Hi there cosmostuff,
If you have still not been able to restore your iPod Shuffle even after turning it off for 10 seconds, I would reset it with this article first:
- Disconnect iPod shuffle from the computer (if connected).
- Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.

- Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
- Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd and 4th generation), slide the power switch on (and you can see the green stripe).
Then restore it again:
Restoring iPod shuffle to factory settings
Thank you for using Apple Support Communities.
All the best,
Sterling
