HT5787: If you forgot your Apple ID password
Learn about If you forgot your Apple ID password
Q: My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
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Apr 30, 2014 10:51 PMby dominic23,dana2208 wrote:
My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
Yes.
Password doesn't work?
If so, try resetting it. If the computer is having any other problem, take it to the Apple store to have it checked out.
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.
Best.
