Coveholli

Q: IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed.  I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

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Q: IOS 8 won't sync music with itunes

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  • by Analog83,

    Analog83 Analog83 Jan 30, 2015 4:33 AM in response to MacKasabian
    Level 1 (0 points)
    Jan 30, 2015 4:33 AM in response to MacKasabian

    New iTunes 12.1 with "improved performance when syncing with iPhone, iPad, and iPod."

     

    http://9to5mac.com/2015/01/29/itunes-12-1-widget/

  • by AG007,

    AG007 AG007 Jan 31, 2015 12:24 AM in response to Analog83
    Level 1 (15 points)
    Jan 31, 2015 12:24 AM in response to Analog83

    Upgraded to ios 8.1.3,  osx 10.10.2 ,  ITunes 12.1

    resynced my ipad air 2 and iphone 6 .. Smooth as butter..

    No problems

  • by Analog83,

    Analog83 Analog83 Jan 31, 2015 5:56 AM in response to AG007
    Level 1 (0 points)
    Jan 31, 2015 5:56 AM in response to AG007

    Still an utter disaster for me. So disappointing but expected at this point.

     

    Sync 1:  went through smoothly yet not a single change was applied.

     

    Sync 2:  stuck on "waiting for changes to be applied."  I've been here before. I knew it was a busted sync so I ended it early. Now 75% of my album artwork is gone.

     

    Hooray for Spotify!

  • by Analog83,

    Analog83 Analog83 Jan 31, 2015 9:24 AM in response to Analog83
    Level 1 (0 points)
    Jan 31, 2015 9:24 AM in response to Analog83

    Update:  I manually deleted all songs from my device via Manage Usage.  Restarted my computer to hopefully get 12.1 to fully update.  Synced my phone and it's actually working.  Not sure if I have the patience to make a minor change and sync to see if that works as well once this sync is done.

  • by AG007,

    AG007 AG007 Jan 31, 2015 2:04 PM in response to Analog83
    Level 1 (15 points)
    Jan 31, 2015 2:04 PM in response to Analog83

    Great! I have tried  several syncs with new songs or deleted songs.. Seems  solid here !

  • by traddcliff,

    traddcliff traddcliff Jan 31, 2015 3:02 PM in response to Brett L
    Level 1 (0 points)
    Jan 31, 2015 3:02 PM in response to Brett L

    NONE OF THIS WORKS

     

    i installed 8.1.3 things were fine for a couple days. i tried to add a couple new tracks i made to my phone so i could test them in my car.
    now...ALL MY MUSIC AND PLAYLISTS ARE GONE. iTunes still insists they exist. i see them in iTunes. but my phone is blank. it just keeps updating purchased tracks that i don't want on my phone. these actually show on the phone but NOT in iTunes.

     

    WHAT IS GOING ON?

     

    i have my phone set so i update music MANUALLY. i do not like the auto syncing.

     

    PLEASE EXPLAIN HOW TO FIX

     

     

    edit: adding specs iPhone 5 iOS 8.1.3, iTunes 12.1.0.50, Yosemite 10.10.2

  • by AG007,

    AG007 AG007 Jan 31, 2015 3:22 PM in response to traddcliff
    Level 1 (15 points)
    Jan 31, 2015 3:22 PM in response to traddcliff

    First i need to know.

     

    are u new to itunes or u have had previouse experience ! were u  able to work with it  in the last with no problems?

    what are your settings on music sync tab. And summery tab in itunes?

  • by traddcliff,

    traddcliff traddcliff Jan 31, 2015 3:37 PM in response to AG007
    Level 1 (0 points)
    Jan 31, 2015 3:37 PM in response to AG007

    LONG time user....and this is the first time I've ever experienced this. all my stuff is VERY organized and setup up so that i can recover if things are lost.
    BUT...no matter what i do to restore my music and playlists....sooner after adding them...everything disappears from my phone.

     

    i have my phone set to

    - SUMMARY: MANUALLY MANAGE MUSIC AND VIDEOS
    - SYNC: unchecked

  • by JohnONolan,

    JohnONolan JohnONolan Jan 31, 2015 4:39 PM in response to Coveholli
    Level 1 (0 points)
    Jan 31, 2015 4:39 PM in response to Coveholli

    This solved it for me: https://helgeklein.com/blog/2012/02/solved-other-eating-up-gigabytes-of-ipad-sto rage/

     

    Ton of corrupt files in Media => iTunes_Control => Music - deleted 27GB of randomly named folders and after that my sync worked normally again. Hope this helps someone.

  • by mlb32704,

    mlb32704 mlb32704 Jan 31, 2015 5:55 PM in response to traddcliff
    Level 1 (9 points)
    iTunes
    Jan 31, 2015 5:55 PM in response to traddcliff

    Start reading through the last few weeks of posts on this subject...some of us, myself included, were able to resolve some if not all problems by looking really carefully at our iTunes libraries for any errors whatsoever, fixing those errors, restoring any and all devices to factory defaults, setting them as new devices and syncing to cleaned up iTunes libraries.  Do not restore from backups.  Good luck!

  • by traddcliff,

    traddcliff traddcliff Jan 31, 2015 6:28 PM in response to JohnONolan
    Level 1 (0 points)
    Jan 31, 2015 6:28 PM in response to JohnONolan

    so there is no iTunes_Control folder.... :\ dunno where you're seeing that.
    purchase folder is empty and my other memory allocation is not very high. I'm telling you my setup is CLEAN.
    none of that stuff worked.

     

    what DID work for me [or seems to be at the moment] was making sure ALL music is GONE. then i set up my playlists in iTunes and have them labeled and ordered appropriately for easy rebuild. then rather than make my playlists in iTunes, I'm making them on the phone. then syncing so the new playlists show up in my phones drop down in iTunes. then i drag the tunes over from my iTunes playlist to the new playlists i created on my phone.

     

    so far the playlists havent deleted them selves. tested by creating one playlist, adding files, removing the phone. reattaching the phone creating a new playlist and adding files to that. both lists remained intact. so far i have added five with no loss.

     

    this is a SH**TTY and I'm super unhappy i spent 6 hours trying to sort this out only to find a HACKY workaround. pretty junky update.

     

    there is also a bug with this forum. every time it saves progress of my post, it jumps my cursor to a random point in my post...and as I'm not a good typist i look up to find I've started typing in the wrong place and have to decipher what I've messed

     

    these new updates are pretty bad.

  • by traddcliff,

    traddcliff traddcliff Jan 31, 2015 6:40 PM in response to traddcliff
    Level 1 (0 points)
    Jan 31, 2015 6:40 PM in response to traddcliff

    so it looks at though the problem is that it does not like when i drag tunes from either my desktop or my hard drive directly to a playlist.

    this will be a problem for me as i work on music and one of my test stages is to listen in my car as one of my sound test arenas, and I'm not about to burn a CD for each track[s] iteration as i work on them. thats FAR to wasteful.

     

    this used to work flawlessly.

     

    whats going on?

    I'm working on a mac, not a pc, with a mac compatible drive. one would assume mac products would work in unison.

  • by mlb32704,

    mlb32704 mlb32704 Jan 31, 2015 6:49 PM in response to traddcliff
    Level 1 (9 points)
    iTunes
    Jan 31, 2015 6:49 PM in response to traddcliff

    6 whole hours? Wow. Well, most of the regulars here, myself included, have been working through these issues for THREE MONTHS, give or take. Apple has been useless, it's the people and posts here that helped me and others work through them.  There's a lot of great people and info here, read the posts, and be patient. It's gonna take more than 6 hours for you to resolve whatever you're going through. Sorry dude. Good luck!

  • by mlb32704,

    mlb32704 mlb32704 Jan 31, 2015 6:55 PM in response to Coveholli
    Level 1 (9 points)
    iTunes
    Jan 31, 2015 6:55 PM in response to Coveholli

    PS everyone got me nervous with the new iTunes update. Works fine, syncs fine, all is still well, and the music continues to play. All of it. Weeks of solid syncing with a clean iTunes library and all "new" devices. Whew.

  • by MegaBigRoad,

    MegaBigRoad MegaBigRoad Jan 31, 2015 6:55 PM in response to Coveholli
    Level 1 (25 points)
    Jan 31, 2015 6:55 PM in response to Coveholli

    Are you sure both iTunes and your device are logged into the same Apple id and you actually purchased the music.

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