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Helpful answers
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Jan 31, 2015 7:57 AM in response to Leemony00by joe_7399,Greetings Leemony00,
Welcome to the Apple Support Communities!
I understand that your Canon scanner is not working as expected while connected to your MacBook Air. In this situation, I would recommend working through the troubleshooting steps in the attached article to help isolate and resolve this issue.
Troubleshooting printer issues in OS X - Apple Support
Have a great day,
Joe
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Feb 1, 2015 10:20 AM in response to joe_7399by Leemony00,Thanks a lot for the reply! But sadly the problem persists.
Ive already done the process from the link you've sent. sorry i should have written that before and not wasted your time.
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Feb 4, 2015 7:42 AM in response to Leemony00by joe_7399,Hello Leemony00,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Best regards,
Joe
