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Helpful answers
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Jan 27, 2015 2:28 PM in response to EmmaVeeby brenden dv,Hello EmmaVee,
I'm sorry to hear you are having this issue with your iPhone. If the audio output to your headphones seems to be all on one side/channel, and the issue wasn't resolved by cleaning the headphone jack, you may want to double check the audio ballance setting in Accessability. This setting, in Settings > General > Accessibility, allows you to bias the sound output to one side or the other. You may find the following article helpful:
Use Accessibility features in iOS - Apple Support
Sincerely,
- Brenden
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Feb 1, 2015 11:04 PM in response to brenden dvby EmmaVee,I've already tried fixing the audio balance but there is still absolutely no sound coming from the left side. Should I send it in to get fixed?
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Feb 4, 2015 3:01 PM in response to EmmaVeeby brenden dv,Hi EmmaVee,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
