Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

It's 2015 for crying out loud... The type of batteries is just another weak excuse from Apple. My god, with 22b in profits last quarter, you think the least they could do is listen to the bloody customers! I have a $20 toy that will run on any type of battery you can buy, so why is the apple mouse so special. Take some responsibilty Apple.

At least for what I am seeing the type of batteries is not relevant. I've tried apple rechargeable batteries charged with their kit as well as Duracell. No change. I very strongly suspect that the problem has started with upgrade to Yosemite. They have changed bluetooth, networking and discovery implementation and introduced numerous bugs, ranging from machine seeing a ghost of itself on the network and changing it's name to "name (N)", WiFi disconnects, bluetooth discover / reconnect problems etc. If the machine comes from the factory with Yosemite installed it seems OK, but if the machine was upgraded from Lion days it does not seem OK, the migration from old implementation to the new one did not go as smoothly as it should have been. I hope that someday there will be a solution for the problem. Everyone in my office has a range of problems with Yosemite, started right after we all upgraded (and we had to because of development tools).

I think this thread is all about solving the problem from the user side. Apple is probably not listening, as they are busy counting money.

I still think this is a minor problem, affecting a small number of older machines. Otherwise, threads like these would have 100 000 posts.

Having said that, non rechargeable lithium batteries would have been nice to try...

The only problem is I have a brand new MB Pro so this argument is invalid.

Same issue here, problems with wireless keyboard. It's to laggy to type and problem with mouse it's to unstable to work with.

I don't think it's battery issue, but probably it can be resolved (maybe for some users) with little bit stronger or better batteries.

If it worked on Mavericks so there is issue in Yosemite.

I did not test some USB Bluetooth dongle to try to pair keyboard and mouse, did anyone tried this?

I have noticed that latest update is fixed bluetooth Sound Latency problem, probably apple is on this issue.

If you have a  brand new computer, why do not you go to the store and demand that they fix the problem on the warranty?

Hey everybody....READ through the thread.   There is NO hardware fix.   The Apple store found nothing wrong.  Apple techies will NOT admit to a major glitch.

It appears that SINCE the issue is relatively minor, each consumer is on their own.   Me?   I started using a old Logitech USB months ago and now Apple is sending me a FREE USB extended keyboard.  My record shows how many calls I made and that I also  went to the store.   I'd rather be wired than waste any more time with this.   The poor folks at Apple took out a loan to provide me with the keyboard.  Maybe they will for you too. 

I think there are two kinds of problems. One is that e.g. keyboards have a lag. the other one is that the magic mouse loses connection and gets automatically reconnected. I had the last one on my MBAir and my father has the lag problem on his iMac (Maverick as well as Yosemite).

My mouse problem is gone. I made a reset and changed batteries.

Just FYI -- 10.10.2 fixed my problems.

MBP Retina 2013. Magic Mouse, Wireless keyboard, Trackpad (which had stopped working on the prior OS) all back to normal, Fingers crossed.

{With luck, I haven't cursed myself by posting this }     /   jim

As it's a 16hr round trip to the closest store...

4FingersHey wrote:

 

Bizarrely, the workaround for me is to just disable and re-enable wifi, and my mouse reconnects via bluetooth straight away.

This is when my mouse won't connect after my mac has woken up from sleep.

 

MacBook Pro (Retina, 15-inch, Early 2013)

This tip works !

I stopped Wifi, and the mouse connected immediately (I deleted the mouse first).

Don't know what happens after a 'sleep', but already happy the mouse is magic again.

Apple, why don't you communicate with users?

Don't they pay you enough?

Luc

I've had this problem off and on for a while.  Just happened again to me, and I'm on 10.10.2.

I turned off my wifi, and instantly my Apple mouse and trackpad reconnected.  Thanks for the tip.

Maybe it is worth trying to change channel on the WiFi network? It is known that some device, like microwaves, can interphere with WiFi. Maybe it is the other way around as well?

Johan

4FingersHey wrote:

 

Bizarrely, the workaround for me is to just disable and re-enable wifi, and my mouse reconnects via bluetooth straight away.

This is when my mouse won't connect after my mac has woken up from sleep.

 

MacBook Pro (Retina, 15-inch, Early 2013)

Holy mac (pun intended), this just worked for me too!  I had tried everything with zero success.  Only rebooting would fix the problem.  I even tried the kextunload/kextload suggestion, but that worked only once and never again.

Thanks!

Issues seem to have been resolved for me after updating to 10.10.2 this morning. So far I've been running for 4 hours without issue and my shared wifi is on which was causing the issue previously.