Q: My Retina Display has stain damage, HELP!!!

Hi Roland,

Sorry to hear that Apple chose to remove yet another post. Some support, eh?

With kind regards

Joakim L., Denmark / Ethiopia

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$500??? I was told by my retailer in Addis Ababa that it costs $950...

With kind regards

Joakim L., Denmark / Ethiopia

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Joakim, I tried to post the link here, but Apple immediately removed it.

I facebook, my group member ship is yet not accepted by group founder, so I can yet not post there.

Search for a group with the same headline name of this thread.

JL-DK wrote:

 

Hi Roland,

Sorry to hear that Apple chose to remove yet another post. Some support, eh?

 

With kind regards

Joakim L., Denmark / Ethiopia

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You're added to the group. Welcome Invite for everybody

My issue:

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I want to add a photo of the screen as it looks now.

It started off with a few key marks on the screen, always around the O and P keys. From there it spread. And as I thought it was something ON the screen I kept trying to clean it off with my microfiber cloth and breath.

This is how the screen looks now. Unbelievable and entirely unacceptable for a $3000 laptop.

I typically work outside my home during the day and the screen looks terrible in that light. In a dark room with full light on the screen you can work without being distracted by the lack of coating - so I guess I have to change my work habits until Apple comes through and replaces our screens.

Joakim L., Denmark / Ethiopia

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Thank god, I don't have this issue (yet) on my 15" MBPr. Because of this topic, I've ordered a screen protector and I'm not going to clean the screen anymore until the protector is here. I don't even dare to clean it anymore.

I hope a screen protector will keep this problem away.

I have found out that if i use the cleaning tissues we have in the office it directly goes off. I dont even have to apply much pressure or something. Those should be especially for displays.

Hi Eugen,

did you actually have the same "stain" problem and it went away with those tissues???? Very strange...

no IT CAUSES THEM !!!! And their are normal cleaning tussies, specially made for cleaning LCD bye the OTTO Office Group.

Ok... thanks! So, there is no solution on that apparently!

I have exactly the same problem on my Macbook Pro Retina Late 2013. Apart from the big smudge in the middle its around all the edges as well. Also a lot of little dots with the same issue. Using a microfiber cloth only makes things worse.

I think its insane that Apple doesn't recognise this as an obvious product default.

sadly I had to join this club anyone please spread this issue until apple make some action about it

Hi all,

I have good news: I had the same issue as you and went to my APR. First, they told me that Apple refused to recognize it as a default so i had to pay if i wanted i to be repaired. But then, i went to an official Apple Store in Geneva (Switzerland) and they accepted to change it under my Apple Care. So i got a new screen (not only the glass) and a new keyboard, so maybe those stains had indeed something to do with the keyboard as it has been said previously. I have a 15'' MBP Retina mid. 2012 for more details.

I really hope that this will also work for you guys and if i can maybe help you, let me know.

Cool! I'm out of warranty though; and I don't have Apple Care

Unfortunately I'm now in the same boat with my 13" MBP late 2013. Bought end of February 2014, coating failure on the left edge of the display. Still on warranty, so I go to Apple Hamburg (Germany) tomorrow and see, how they react.