Shelliefromhi

Q: I added a new post to my iTunes U course and it is not showing up on one of my student's iPads.  She has only one Apple ID on the iPad. Any assistance is appreciated.

A new post to my iTunes U course shows up in my course both on my Mac and my iPad Air, as well as on other students' iPads, but for one single student.  We have closed the app and forced shutdown.  Student recently added more icloud space, but that is all.  iPad is up-to-date in terms of iOS and iTunesU app.  The student has only one Apple ID associated with her iPad.

 

We have reposted two more times.  The second time the post showed up for a few seconds, but then disappeared.  It does not show up under any other section (assignments, discussions, etc).  Any assistance is greatly appreciated.

iPads in Education

Posted on Feb 2, 2015 5:07 PM

Close

Q: I added a new post to my iTunes U course and it is not showing up on one of my student's iPads.  She has only one Apple ID on ... more

  • All replies
  • Helpful answers

  • by patixa,

    patixa patixa Feb 3, 2015 9:15 AM in response to Shelliefromhi
    Level 3 (612 points)
    Feb 3, 2015 9:15 AM in response to Shelliefromhi

    Have you contacted Apple support?

     

    I don't know if these will work, but you could have the student try the following:

    • logout of his or her iTunes U (i.e., iTunes Store) account using Settings
    • force-quit iTunes U
    • relaunch iTunes U
    • sign in to the newly launched app when prompted

     

    I hope that helps!