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Feb 5, 2015 8:47 AM in response to debora.dcby judysings,Hey debora.dc,
If you are having issues deleting a voicemail that you received, try these troubleshooting steps:
Get help with visual voicemail on your iPhone - Apple Support
http://support.apple.com/en-us/HT201436You can't delete a voicemail message. Resolution
- Restart your iPhone.
- Check for a carrier settings update.
- Update your iPhone to the latest version of iOS.
- Make sure that your voicemail is set up. You can check this by dialing your phone number from your iPhone.
- Make sure that you have a good cellular network connection. You can check this by tying to make an outgoing call.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
- Reset your voicemail password.
- Contact your carrier and make sure that you have the voicemail feature on your plan.
If you insert a new SIM card, you might lose the visual voicemails that are saved on your iPhone.
Last Modified:Cheers,
Judy
