Q: iTunes won't sync to new iPhone 6Plus - prompts to authorize computer
iTunes 12.0.1.26, Yosemite 10.10.1, New iPhone 6Plus and hours of sync attempt frustration!
iTunes 12 just won't sync to the 6 Plus, It keeps telling me that computer is not authorized.
1. I've gone through he de-auth and re-auth dozens of times, also deauth'd all devices and re-auth just this Macbook Pro.
2. Gone through steps in the article iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
3. My old 5S still syncs fine.
4. iTunes recognized the device plugged in but it is not seen in Manage Devices
5. While plugged in iTunes recognizes the App updates I do on the device and changes them from Will Install to Remove status after the update. Also was able to do an OS upset to 8.1.1 while plugged in so it knows how to communicate to the device but just can't sync.
I did a restore of a saved 5S which only brought back abut 20% of my apps. In looking at the Apps section when the device is plugged I see my other 100+ apps and screen configurations but hitting the sync results in the computer not authorized rejection dialog.
There seems to be a lot of Internet hits on this subjects but no silver bullet answer. Anybody have some other ideas here?
Posted on Dec 5, 2014 11:48 PM

