rbain007
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Q: iPhone loses battery power extremely fast

I will charge my phone up to 100% and then in 2 hours the % is at 75%, and then 6 hours later the phone is sometimes already dead.

 

Who do I bring my phone to, to have the problem fixed. My phone is a little bit over a year old and I bought it at Target. Do I bring it Apple or to Target? And what will happen? Can the battery just be replaced, or do I need a whole new phone?

iPhone 5c, iOS 8.1.3

Posted on Feb 1, 2015 2:27 PM

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rbain007

Q: iPhone loses battery power extremely fast

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  • by brenden dv,

    brenden dv brenden dv Feb 4, 2015 7:15 AM in response to rbain007
    Community Specialists
    Feb 4, 2015 7:15 AM in response to rbain007

    Hello rbain007,

     

    I'm sorry to hear you are having these issues with your iPhone. If you are having what appears to be unusually short battery life on your iPhone 5c, you may find the information and troubleshooting steps outlined in the following articles helpful. In particular, the following portion of the general Batteries article is very good for isolating issues with specific apps or processes consuming a disproportionate amount of charge:

     

    View Battery Usage information

    iOS 8 is designed to be the most battery-efficient iOS ever. And it gives you more precise ways to manage your device’s battery life, because you can see the proportion of your battery used by each app (unless the device is charging). To view your usage, go to Settings > General > Usage > Battery Usage.

    Here are the messages you may see listed below the apps you’ve been using:

    Background Activity. This indicates that the battery was used by the app while it was in the background — that is, while you were using another app.

    • To improve battery life, you can turn off the feature that allows apps to refresh in the background. Go to Settings > General > Background App Refresh and set the switch to Off.
    • If the Mail app lists Background Activity, you can choose to fetch data manually or increase the fetch interval. Go to Settings > Mail, Contacts, Calendars > Fetch New Data.

    Location and Background Location. This indicates that the app is using location services.

    • You can optimize your battery life by turning off Location Services for the app. Turn off in Settings > Privacy > Location Services.
    • In Location Services, you can see each app listed with its permission setting. Apps that recently used location services have an indicator next to the on/off switch.

    Home & Lock Screen. This indicates that the Home screen or Lock screen was displayed on your device. For example, the display was awakened by pressing the Home button or by a notification.

    • If an app frequently wakes your display with notifications, you can turn off push notifications for the app in Settings > Notifications. Tap App and set Allow Notifications to Off.

    No Cell Coverage and Low Signal. This indicates that either you are in a poor cell coverage area and your iOS device is searching for a better signal or that you’ve used your device in low-signal conditions, which has affected your battery life.

     

    • You can optimize your battery life by turning on Airplane mode. Swipe up to open Control Center and tap the Airplane mode icon. Note that you cannot make or receive calls while in Airplane mode.

     

    Apple - Batteries - Maximizing Performance

    iOS: About standby and usage time - Apple Support

    Charge and monitor the battery - iPhone

     

    Sincerely,

    - Brenden