harpua23

Q: Can't click or type in safari address bar

Hello - I am unable to click or type into the Safari Address bar. 

 

I took it to the Genius Bar & he said it might be malware.  He ran AdwareMedic and did not find any malware.  He then said to reinstall Yosemite OS 10.10.2...which I did, and am still unable to either click into (& therefore) type anything in the Safari address bar.  This is particularly frustrating as I have to set Google as my home page (& always go back to the home page to search for anything / go to a specific website).

 

Hope someone has another fix. 

 

Thanks!

MacBook Pro, OS X Yosemite (10.10.2), 2.7Ghz i7

Posted on Feb 5, 2015 10:17 PM

Close

Q: Can't click or type in safari address bar

  • All replies
  • Helpful answers

Page 1 Next
  • by dominic23,

    dominic23 dominic23 Feb 6, 2015 1:03 AM in response to harpua23
    Level 8 (41,671 points)
    Mac OS X
    Feb 6, 2015 1:03 AM in response to harpua23

      Go step by step by step and test.

     

     

    1. Power off the router. Unplug it from the wall. Wait a while.

        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.

        Restart the computer.

     

        Start up in Safe Mode.

        http://support.apple.com/kb/PH14204

     

    2. Empty Caches

     

        Safari > Preference > Advanced

        Checkmark the box for "Show Develop menu in menu bar".

        Develop menu will appear in the Safari menu bar.

        Click Develop and select "Empty Caches" from the dropdown.

     

    3. Delete Cookies

     

        Safari > Preferences > Privacy > Cookies and other website data:

        Click “Remove All Website Data”.

     

    4. Safari > Preferences > Extensions

     

        Turn off Extensions if any and launch Safari again to test.

        Turn on those one by one and test.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 6, 2015 11:57 PM in response to harpua23
    Level 10 (207,978 points)
    Applications
    Feb 6, 2015 11:57 PM in response to harpua23

    Please read this whole message before doing anything.

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The purpose of this step is to determine whether the problem is localized to your user account.

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Step 2

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Please take this step regardless of the results of Step 1.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • by harpua23,

    harpua23 harpua23 Mar 1, 2015 5:45 PM in response to dominic23
    Level 1 (0 points)
    Mar 1, 2015 5:45 PM in response to dominic23

    Thanks for the advice!  I tried each of these steps & unfortunately it did not fix the issue.

  • by harpua23,

    harpua23 harpua23 Mar 1, 2015 5:46 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 1, 2015 5:46 PM in response to Linc Davis

    @Linc -

     

    Step 1 (Guest Login): I did NOT have the issue when logged in as a Guest

     

    Step 2 (Safe Mode): I did still have the issue when in Safe Mode

     

    Hoping this helps you generate a few other things to try.

     

    Thanks!!!!

  • by Bobby!!,

    Bobby!! Bobby!! Jun 26, 2015 5:52 PM in response to harpua23
    Level 1 (0 points)
    Jun 26, 2015 5:52 PM in response to harpua23

    I had the same prob for months since yosemite update.  I had a shortcut for safari on my desktop.  I moved shortcut into trash and emptied bin.  I opened safari from launchpad and it works fine.

  • by AndrewGlen,

    AndrewGlen AndrewGlen Jul 23, 2015 6:50 AM in response to harpua23
    Level 1 (0 points)
    Jul 23, 2015 6:50 AM in response to harpua23

    It is hidden. Click "View" in the top menu and then "Show Toolbar".

  • by Derek Erb,Helpful

    Derek Erb Derek Erb Jan 27, 2016 2:29 AM in response to harpua23
    Level 1 (5 points)
    Jan 27, 2016 2:29 AM in response to harpua23

    I found this worked for me:

     

    • Safari - Preferences - Search tab
    • Turn off Include Safari Suggestions
    • Close and re-open Safari
  • by PhreddyJB,

    PhreddyJB PhreddyJB Jan 27, 2016 2:39 AM in response to Derek Erb
    Level 1 (0 points)
    Jan 27, 2016 2:39 AM in response to Derek Erb

    This worked out well. Thank you.

  • by Gary Mumford,

    Gary Mumford Gary Mumford Jan 27, 2016 2:50 AM in response to Derek Erb
    Level 1 (55 points)
    Jan 27, 2016 2:50 AM in response to Derek Erb

    This worked for me.  The problem only happened this morning for me.  I tried rebooting, creating new user, deleting prefs and safe mode. but nothing worked util this solution... Thank you

     

    Article here: http://9to5mac.com/2016/01/27/safari-on-ios-and-mac-crashing-today-for-many-user s-bug-related-to-safari-suggestions/

  • by thunderzzz,Helpful

    thunderzzz thunderzzz Jan 27, 2016 2:50 AM in response to harpua23
    Level 6 (8,379 points)
    Notebooks
    Jan 27, 2016 2:50 AM in response to harpua23

    Disable Safari Suggestions in Safari/Preferences/ Search/ Uncheck Safari Suggestions.

  • by Tangent40,

    Tangent40 Tangent40 Jan 27, 2016 3:11 AM in response to Derek Erb
    Level 1 (0 points)
    Jan 27, 2016 3:11 AM in response to Derek Erb

    Thanks Derek, that solved it.  I wonder why it just started happening?  Some background update I expect that we will never discover!

  • by Shadowcat4393,

    Shadowcat4393 Shadowcat4393 Jan 27, 2016 5:31 AM in response to Derek Erb
    Level 1 (0 points)
    Jan 27, 2016 5:31 AM in response to Derek Erb

    Thx! Your advice worked for me.

  • by Ulrike-Frederike,

    Ulrike-Frederike Ulrike-Frederike Jan 27, 2016 5:49 AM in response to Derek Erb
    Level 1 (0 points)
    Jan 27, 2016 5:49 AM in response to Derek Erb

    Great, worked for me in my german Safari too. Ulrike

  • by dinky2,

    dinky2 dinky2 Jan 27, 2016 5:54 AM in response to harpua23
    Level 1 (18 points)
    iPhone
    Jan 27, 2016 5:54 AM in response to harpua23

    Log out and log in your account. That worked for me

Page 1 Next