Daraddogs

Q: iPod 5th generation sound up all the way but can't hear anything

I Got a brand new 5th generation iPod and when I got it all sounds worled but now I've had it for a week and no sounds work at all nor even lock sounds, keyboard clicks of notifications. Sound only works with head phones/ ear buds or a speaker. Can anybody help me?

iPod touch, iOS 8.1.3

Posted on Feb 5, 2015 6:30 PM

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Q: iPod 5th generation sound up all the way but can't hear anything

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  • by lllaass,Helpful

    lllaass lllaass Feb 6, 2015 1:46 AM in response to Daraddogs
    Level 10 (189,790 points)
    Desktops
    Feb 6, 2015 1:46 AM in response to Daraddogs

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

    Fix for iphone Earphone Bug

    Try the following to rule out a software problem

    - Reset the iOS device. Nothing will be lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup

    - Restore to factory settings/new iOS device.

    - Make an appointment at the Genius Bar of an Apple store. Seems you have a hardware problem. If defective and not abused, Apple will exchange your iPod at no cost

    Apple Retail Store - Genius Bar

  • by Daraddogs ,

    Daraddogs Daraddogs Feb 6, 2015 8:06 AM in response to lllaass
    Level 1 (0 points)
    Feb 6, 2015 8:06 AM in response to lllaass

    TThanks but these didn't work

  • by lllaass,

    lllaass lllaass Feb 6, 2015 8:09 AM in response to Daraddogs
    Level 10 (189,790 points)
    Desktops
    Feb 6, 2015 8:09 AM in response to Daraddogs

    So what did the Apple Genius say?