ShorePatrol

Q: How can I mute a text alert sound?

Most frustrating...I bought a text alert tone from the Apple iTunes store...problem is, when I get a text, nothing seems to mute it - volume buttons, power button, etc have no affect and the alert plays at full volume until it's done...unless I go to unlock my phone, when I touch the 1st digit of the 4 digit code, it cuts the volume of the alert, but then it comes back full volume when I do what I need to do and hit the power button to turn the screen off...

 

This really stinks for at work, and when sleeping....you used to be able to silence a text tone alert with the volume buttons - what happened?

 

Using iPhone 6, with iOS 8.1.3 (latest as of 2/6/2015)

iPhone 6, iOS 8.1.3

Posted on Feb 6, 2015 7:31 AM

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Q: How can I mute a text alert sound?

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  • by judysings,

    judysings judysings Feb 8, 2015 11:46 AM in response to ShorePatrol
    Community Specialists
    Feb 8, 2015 11:46 AM in response to ShorePatrol

    Hi ShorePatrol,

    Are you having this issue with the single text alert tone you purchased, or with all of your alerts?   What happens when you change the text alert tone to a default alert sound?  This resource explains all of the ways you can adjust the sound settings for your alerts:

    Change sounds, ringtones, and alerts on your iPhone, iPad, and iPod touch - Apple Support
    http://support.apple.com/en-us/HT204019

     

    Change sounds, ringtones, and alerts on your iPhone, iPad, and iPod touch

    You can set sounds for incoming calls as well as text messages, emails, voicemails, calendar alerts, reminders, social media updates, and more.

     

    Change your sound settings

    Go to Settings > Sounds. You'll have these options:

    • Turn on vibrate (iPhone only).
    • Adjust your ringer and alert volume.
    • Prevent the side buttons from changing the ringer volume.
    • Set your ringtone, text tone, and other alert tones. To set a tone for a specific person, go to their card in Contacts.
    • Turn your keyboard clicks on or off, and turn device lock sound on or off.

    Set your device to silent

    You'll still hear clock alarms through the built-in speaker when your device is set to silent. You can also use Do Not Disturb to silence calls, alerts, and notifications.

    iPhone

    Toggle the Ring/Silent switch on the side of your iPhone. You'll still hear audio playback in your music, podcasts, videos, and games.

    iPad

    Press and hold the Volume Down button.

    To mute only notifications, alerts, and sound effects, slide the Side Switch down. If you have an iPad Air 2, turn on Mute in the Control Center. When you turn on Mute, you'll still hear audio playback in your music, podcasts, videos, and games.

    iPod touch

    Press and hold the Volume Down button.

    Set your iPhone to vibrate

    You can set your iPhone to vibrate when you get an incoming call:

    1. Go to Settings > Sounds.
    2. Turn on Vibrate on Ring and (if you want) Vibrate on Silent.

    You can also set vibration patterns for alerts:

    1. Go to Settings > Sounds.
    2. Select an alert type in the Sounds and Vibrations list.
    3. Tap Vibration and select a pattern.

    To create a custom vibration pattern, follow these steps:

    1. Go to Settings > Sounds.
    2. Select an alert type in the Sounds and Vibrations list.
    3. Tap Vibration > Create New Vibration.
    4. Tap or touch and hold the screen to create a vibration pattern
    5. Tap Save and name your vibration pattern.

     

    Last Modified:

     

    Hope this helps ...

    - Judy