mtbr85

Q: Maps not working after Yosemite Upgrade?

Just upgraded to Yosemite last night and everything seemed fine until I tried to use maps, which won't load and is just showing a blank grid. Internet connection is fine so it's not a connectivity issue but address searches yield no results and using the home GPS button just brings up the blue dot on a grey grid. Didn't have any problems before the upgrade. Toggling between Map and Satellite view doesn't yield any difference.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.1.x)

Posted on Oct 17, 2014 11:35 AM

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Q: Maps not working after Yosemite Upgrade?

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  • by mtbr85,

    mtbr85 mtbr85 Oct 17, 2014 11:38 AM in response to mtbr85
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    Oct 17, 2014 11:38 AM in response to mtbr85

    Update: Went to submit the problem through Maps but clicking submit resulted in a "Check internet connection error." For some reason the computer is connected but Maps seems to be unconnected.

  • by applewarm,

    applewarm applewarm Oct 19, 2014 12:42 PM in response to mtbr85
    Level 1 (138 points)
    Notebooks
    Oct 19, 2014 12:42 PM in response to mtbr85

    You're not alone: https://discussions.apple.com/thread/6604828

     

    So they'll surely fix the issue!

  • by Usarfireman,Solvedanswer

    Usarfireman Usarfireman Oct 22, 2014 1:23 PM in response to applewarm
    Level 1 (10 points)
    Oct 22, 2014 1:23 PM in response to applewarm

    I had this problem found a workaround I think, tried sending an error report through maps to Apple but said I had no interent connection even though I did, so I  went into network preferences, on my network went into TCP and renewed lease maps worked instantly after.

  • by mtbr85,

    mtbr85 mtbr85 Oct 22, 2014 7:58 PM in response to mtbr85
    Level 1 (0 points)
    Oct 22, 2014 7:58 PM in response to mtbr85

    Seems a combo of the TCP renewal and/or a few restarts and shutdowns seems to solve the problem. Thanks for the advice.

  • by keim-time,

    keim-time keim-time Dec 22, 2014 8:32 PM in response to mtbr85
    Level 1 (0 points)
    Dec 22, 2014 8:32 PM in response to mtbr85

    I am experiencing these same symptoms. Apple Maps will not download anything, I just see a blank grid, and when I go to "Report Problem" I get the error for no internet connection. Despite the recommendations in this thread, I have restarted my computer many different times since experiencing this problem, renewed my DHCP, switched internet interfaces Wi-Fi vs wired ethernet, etc, all with the same result.

     

    I tried analyzing my interface with Wireshark and I found that Apple Maps is properly accessing my interface and sending packets out, but it is simply not receiving replies from any server. Is it contacting the wrong server? The TCP handshake completes with 23.216.11.8 and Apple Maps (specifically, the apple.com.geod process) begins to send a number of HTTP "GET" requests and every response from the server is always "HTTP/1.1 403 Forbidden (text/html)"

     

    Why is the Apple server rejecting me? I've been a loyal customer for years ...

  • by TimB69,

    TimB69 TimB69 Jan 11, 2015 4:42 PM in response to keim-time
    Level 1 (0 points)
    Jan 11, 2015 4:42 PM in response to keim-time

    Was experiencing the same issue, Maps - View - Go to current location, looked broken. Try this: Restart Mac - Then: System preferences - Security & Privacy - Privacy - Location Services - temporarily turn off Location Services. - Network - Advanced - TCP/IP and Renew DHCP Lease as mentioned. Then go back to Privacy and turn Location Services back on. The combination of this worked for me.

  • by Dave_K,

    Dave_K Dave_K Feb 6, 2015 8:28 AM in response to mtbr85
    Level 1 (0 points)
    Feb 6, 2015 8:28 AM in response to mtbr85

    Yup, solved my issue, as well. Thanks!

  • by Photoman04,

    Photoman04 Photoman04 Apr 13, 2015 11:45 AM in response to mtbr85
    Level 1 (0 points)
    Apr 13, 2015 11:45 AM in response to mtbr85

    I have the same problem with the update to 10.10.3, but I restarted and maps still does not work. It worked great and I've never had an issue prior to this update. I am in the process of relocating in the summer and currently house hunting and need the application. Any ideas would greatly be appreciated. Thanks in advance.

  • by COh1,

    COh1 COh1 Apr 24, 2015 4:08 PM in response to mtbr85
    Level 1 (0 points)
    Apr 24, 2015 4:08 PM in response to mtbr85

    I've never had an issue with previous versions of Yosemite,but since 10.10.3,my maps won't load.Just a blue dot,and a blank grid.

    I tried all fixes on this thread,and none worked.

     

    MacBook Pro (Mid 2014 Retina) (Mac OS X 10.10.3)

  • by TimB69,

    TimB69 TimB69 Apr 25, 2015 8:35 AM in response to COh1
    Level 1 (0 points)
    Apr 25, 2015 8:35 AM in response to COh1

    Was experiencing the same issue, Maps - View - Go to current location, looked broken. Try this: Restart Mac - Then: System preferences - Security & Privacy - Privacy - Location Services - temporarily turn off Location Services. - Network - Advanced - TCP/IP and Renew DHCP Lease as mentioned. Then go back to Privacy and turn Location Services back on. The combination of this worked for me.

  • by COh1,

    COh1 COh1 Apr 26, 2015 4:36 AM in response to TimB69
    Level 1 (0 points)
    Apr 26, 2015 4:36 AM in response to TimB69

    This worked once for me,but the problem keeps cropping up.Maybe they'll get it sorted in the next update?

  • by Antony Gravett,

    Antony Gravett Antony Gravett May 11, 2015 12:13 PM in response to mtbr85
    Level 1 (5 points)
    May 11, 2015 12:13 PM in response to mtbr85

    On an otherwise fully functioning install of 10.10.3 on a mid-2012 MacBook Air, I am getting a strange 'phantom' display of only the outline of the Maps main window (see screenshot at maps-mystery.jpg). This screenshot is on a bare desktop with only a dark gray desktop chosen; a similar 'phantom' shadow appears over the top of other apps' windows, when they are displayed. This happens on both the MBA's own screen and on an attached monitor.

     

    It's not possible to send a problem report, because its window is only displayed as a minimal top shadow (as also shown in the screenshot), and even the "About Maps" dialog box is missing some interface elements. The app will start up and quit normally, and its menu displays, but it is obviously not possible to interface with it in any other way.

     

    I’ve reported this to Apple, of course — just wondering if anyone else has seen this strange UI-mangling.

  • by iAmRockinRich,

    iAmRockinRich iAmRockinRich May 18, 2015 7:50 PM in response to Antony Gravett
    Level 1 (0 points)
    Notebooks
    May 18, 2015 7:50 PM in response to Antony Gravett

    Still no help from Apple? Mine is doing the same thing.

  • by Antony Gravett,

    Antony Gravett Antony Gravett May 18, 2015 8:40 PM in response to iAmRockinRich
    Level 1 (5 points)
    May 18, 2015 8:40 PM in response to iAmRockinRich

    No resolution yet. I have logged the bug at bugreport.apple.com and they have asked for a full sysdiagnose dump, which I supplied.

     

    No further response yet but will post here if/when I hear!

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