HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
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Helpful answers
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Feb 6, 2015 10:55 AM in response to eng513by norm123,Hey eng513,
There is another method to getting your iPad back up from being disabled. If you have an iCloud account signed in, you can erase it from iCloud.com and then go through the setup steps to get you back up and running. Take a look at the article below to help you out.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/en-us/HT1212
Take care,
-Norm G.
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Feb 6, 2015 11:26 AM in response to norm123by eng513,Thanks for your help Norm. Unfortunately I never activated Find My iPhone, so I'll have to bring the device to the Apple store and pray they can help.
