lisa86326

Q: On my Iphone 4s: How do I get the "Turn Passcode Off" option to become active again under Settings>passcoden?

On my Iphone 4s: How do I get the "Turn Passcode Off" option to become active again under Settings>Passcode? It won't let me turn it off!

iPhone 4S, iOS 7.1.2

Posted on Feb 6, 2015 10:59 AM

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Q: On my Iphone 4s: How do I get the "Turn Passcode Off" option to become active again under Settings>passcoden?

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  • by FoxFifth,

    FoxFifth FoxFifth Feb 6, 2015 11:08 AM in response to lisa86326
    Level 7 (26,809 points)
    iPhone
    Feb 6, 2015 11:08 AM in response to lisa86326

    The following quotation from About iOS passcodes - Apple Support may help:

    If you can't turn off or change your passcode settings or these settings are grey or dimmed out, you might be:

    • Using Touch ID, which requires a passcode.
    • Using a configuration profile that requires a passcode. This is common with business or education devices. Contact your IT administrator for more information.
  • by pogster,

    pogster pogster Feb 6, 2015 11:20 AM in response to lisa86326
    Level 4 (2,291 points)
    Apple Watch
    Feb 6, 2015 11:20 AM in response to lisa86326

    When you press Turn Passcode Off what happens? Any messages? Are you presented with the number pad to enter your passcode? You could also try a reset. Press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data