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Q: Mail app not working?
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Apr 17, 2014 10:02 AMby sheila_m.,HelpfulHello Nashlett,
Thank you for the details of the issue you are experiencing with email on your iPhone. I have a couple of suggestions for the issues you described.
First, I suggest quitting the Mail application and relaunching it:
- Double-click the Home button.
- Swipe left or right until you have located the app you wish to close.
- Swipe the app's preview up to close it.
http://support.apple.com/kb/ht5137
If the issue persists, I recommend deleting your email account and readding it:
Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Choose the affected email account, then tap Delete Account.
- Add your account again.
http://support.apple.com/kb/ts3899
Additionally, if you are interested in getting your iPhone repaired for the issue you are experiencing with the Sleep/Wake button, you can find more information here:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Thank you for using Apple Support Communities.
Best,
Sheila M.
