Q: my itunes wont play from my laptop its says the original file cannot be found would i like to locate it? but then it cant find it. ... my itunes wont play from my laptop its says the original file cannot be found would i like to locate it? but then it cant find it....whats happening? more
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Helpful answers
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Feb 10, 2015 6:15 AM in response to gemmy69by alex_h1,Hello gemmy69,
Thanks for using Apple Support Communities.
From your post I see that you're getting a message indicating your iTunes media cannot be found. To help troubleshoot this issue where the original media cannot be found, please follow the directions in the article below.
iTunes: Finding lost media and downloads - Apple Support
Have a good one,
Alex H.
