Q: DVD locked, won't burn or eject
I inserted a blank DVD+rdl, dragged files to it and tried to burn. it thought about it for about 5 min. then told me there was an error communicating with the drive. so i tried to eject the disc but it tells me the disc is locked. so i get info and the little lock check box is greyed out so i can't unlock it. i didn't lock it in the first place. now i can't eject and can'y burn. what now?
H
MacBook Pro, OS X Mavericks (10.9.2)
Posted on Feb 6, 2015 11:18 AM
Community Specialists
Hi, wildernessbob.
Thank you for visiting Apple Support Communities.
Here are the best steps to go through when experiencing issues with your SuperDrive.
Get help with the slot-loading SuperDrive on your Mac computer
http://support.apple.com/en-us/HT201788
Cheers,
Jason H.
Posted on Feb 8, 2015 1:27 PM