CharleeFox

Q: Photo Sharing- Albums between Laptop and iPhone not working

I created a shared album on my laptop (Windows), which doesn't appear under my shared albums on my phone (iPhone 4) which I have shared albums enabled. What can I do to fix this and make it appear on my iOS device? The album was made with iCloud, and should be uploaded, but is not appearing. I am also having the same issues under my activity section.

iPhone 4, Unknown Issues

Posted on Feb 9, 2015 3:05 PM

Close

Q: Photo Sharing- Albums between Laptop and iPhone not working

  • All replies
  • Helpful answers

  • by brenden dv,

    brenden dv brenden dv Feb 11, 2015 8:30 AM in response to CharleeFox
    Community Specialists
    Feb 11, 2015 8:30 AM in response to CharleeFox

    Hi CharleeFox,

     

    I apologize, I'm a bit unclear on the exact nature of the issue you are describing. iCloud Shared Albums are usually used to share photos albums between different people, not between a single person's different devices. If you are having issues with Shared Albums, you may find the information and troubleshooting steps in the following articles helpful:

     

    iCloud: Create a shared album

    Get help using iCloud Photo Sharing and shared albums - Apple Support

     

    If you are looking to share or sync your photos across your devices via iTunes, you may also find the following article useful:

     

    My Photo Stream FAQ - Apple Support

     

    Regards,

    - Brenden

  • by Elkinn,

    Elkinn Elkinn Mar 1, 2016 5:50 PM in response to brenden dv
    Level 1 (0 points)
    Mar 1, 2016 5:50 PM in response to brenden dv

    Sorry for reopening this.

    There are several access to icloud: from Photos on iphone and Macbook, and from icloud.com (on an other computer)

    I just shared an album from my iphone and the people I invited received it.

    However I cannot see it from Photos on my Macbook or from icloud.com/Photos on an other computer.

    I expect I should be able to add a picture to my shared albums from an other computer on icloud.com website. In fact it appears other people can now add pictures to the album, but not me from an other computer. That's not logical.

     

    Not only that but some other older albums are in fact seen on icloud.com on windows even though they were created on Macbook/Photos. I can't figure out what is different about these albums. Newer albums are not showing.