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Mike Dobbins

Q: Apple remote desktop update  -for gods sake why wont it stop!!!!!

the appstore keeps telling me to update ARD - i dont have ARD, help me get rid of this effing thing please.

imac, Mac OS X (10.5.6)

Posted on Feb 7, 2015 4:17 AM

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Q: Apple remote desktop update  -for gods sake why wont it stop!!!!!

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Feb 7, 2015 8:30 PM in response to Mike Dobbins
    Level 10 (208,000 points)
    Applications
    Feb 7, 2015 8:30 PM in response to Mike Dobbins

    It's prompting you to update the ARD client, which is built in.

  • by Mike Dobbins,

    Mike Dobbins Mike Dobbins Feb 10, 2015 2:47 AM in response to Linc Davis
    Level 1 (85 points)
    Feb 10, 2015 2:47 AM in response to Linc Davis

    thanks, yes, BUT, i have updated it six times, and i still get the update message.

  • by K Shaffer,

    K Shaffer K Shaffer Feb 10, 2015 3:01 AM in response to Mike Dobbins
    Level 6 (14,434 points)
    Desktops
    Feb 10, 2015 3:01 AM in response to Mike Dobbins

    If you have not restarted the computer, & tried Disk Utility's 'repair disk permissions'

    do that and see if the gods of update prompts will stops testing your patience...

    And after that, dare to check the 'software update' or app store again for new software.

     

    Good luck & happy computing!

  • by Linc Davis,

    Linc Davis Linc Davis Feb 10, 2015 8:23 AM in response to Mike Dobbins
    Level 10 (208,000 points)
    Applications
    Feb 10, 2015 8:23 AM in response to Mike Dobbins

    Back up all data. Quit the App Store application if it’s running. Test after each of the following steps until the problem is resolved.

    Step 1

    Triple-click anywhere in the line below on this page to select it:

    /Library/Updates

    Right-click or control-click the highlighted line and select

              Services Reveal

    from the contextual menu.* A Finder window should open with a folder selected. Move the contents of the selected folder to the Trash. You may be prompted for your administrator password.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    Step 2

    Do as in Step 1 with this line:

    /Library/Preferences/com.apple.SoftwareUpdate.plist

    Restart the computer. If there's no change, quit the App Store and restore the file you moved from your backup, overwriting the one that may have been created in its place. Otherwise, recreate your settings in the Software Update preference pane.

    Step 3

    Hold down the option key and select

              Go Library

    from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):

              Caches/com.apple.SoftwareUpdate

              Preferences/com.apple.SoftwareUpdate.plist

              Preferences/ByHost/com.apple.SoftwareUpdate.*.plist

              Saved Application State/com.apple.SoftwareUpdate.savedState

    Here, * stands for a long string of letters, numbers, and dashes.

    Step 4

    Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.

    Safe mode is much slower to start up than normal. The next normal startup may also be somewhat slow.

    When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.