Q: iPod Music vanished but iTunes says its there but won't play.
Main Problem: My iPod Music App says "you have no music, go to iTunes Store" but iTunes still shows all my Music BUT when I attempt to play the songs an exclamation mark shows beside it.
When I add a new song - it works fine ~ the WHOLE library I had (3000Songs+) are not working or corrupted. The bar at the bottom sometimes says "20 GB AUDIO" and sometimes it shows NO AUDIO files are on the iPod.
Device: iPod 4th Generation
Latest Update : 6.1.6
Latest Version of iTunes
Diagnosis states everything is fine.
I've done the following to try fix the problem:-
- Reset iPod to Factory settings
- Sync'd
- Re-installed iTunes
- I had no backup - because this has never happened before -
Extra Notes:-
- I only lost my Music - My Photo's / Videos / Other Apps are all fine / untouched
- The iPod still works perfecting fine.
- I've used different iPod wires to see if it was my wire that was faulty
- I've done a system restore on my PC to see if it was an internal problem
- I've checked with other discussions and they all said to do the stuff I've already listed. Some people got their music back - Some didn't
Here's a Picture:
iPod touch, iOS 6.1.6
Posted on Feb 8, 2015 11:29 AM

