HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Siberiankj

Q: Airplay won't change to mirror iMac from Extend Desktop

When I turn on Airplay I only get audio.  Black screen.  Airplay drop down menu shows extend desktop and won't change to mirror iMac.  I have restarted, verified/repaired permissions, checked for updates and reconnected everything.  Help! How can I get AirPlay to change back to mirror iMac?

iMac, OS X Mavericks (10.9.2)

Posted on Mar 1, 2014 8:35 AM

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Q: Airplay won't change to mirror iMac from Extend Desktop

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  • by Santiago Naranjo,

    Santiago Naranjo Santiago Naranjo Jul 20, 2014 2:11 PM in response to Siberiankj
    Level 1 (5 points)
    iTunes
    Jul 20, 2014 2:11 PM in response to Siberiankj

    After spending several hours on the phone and at the Apple store trying to fix this problem, this solution worked for me too!!! I uninstalled programed called, "Air Display" from Avatron Software.

  • by sierragrizz,

    sierragrizz sierragrizz Jul 23, 2014 10:04 PM in response to Santiago Naranjo
    Level 1 (0 points)
    Jul 23, 2014 10:04 PM in response to Santiago Naranjo

    Thanks Santiago! That was exactly my problem too. I uninstalled Air Display and it worked like a charm!!

  • by iEricios7,

    iEricios7 iEricios7 Jul 24, 2014 5:10 PM in response to Siberiankj
    Level 1 (0 points)
    Jul 24, 2014 5:10 PM in response to Siberiankj

    Thanks for the information you gave us.  We had an idea to solve it.  iDisplay application is the culprit.  We have to uninstall it completely.  If you don't have iDisplay, think of any applications you recently install in your iMac then uninstall them.

  • by laxd33,

    laxd33 laxd33 Jul 27, 2014 6:03 PM in response to copythat23
    Level 1 (0 points)
    Jul 27, 2014 6:03 PM in response to copythat23

    My airplay would connect and play audio only on a black screen, also couldn't change from Extend to Mirror...

     

    I also run the Splashtop streamer.

     

    copythat23's advice of using that uninstall script in /Applications/Utilities seems to have completely solved the problem! Thanks so much

     

     

     

    Late 2013 iMac 27"

  • by emcmonagle,

    emcmonagle emcmonagle Sep 2, 2014 2:59 AM in response to laxd33
    Level 1 (0 points)
    Sep 2, 2014 2:59 AM in response to laxd33

    For me HP Utility was the culprit. Uninstalled it, restarted the computer and now the airplay is working perfectly.

  • by macjivaro,

    macjivaro macjivaro Oct 12, 2014 2:48 AM in response to emcmonagle
    Level 1 (0 points)
    Oct 12, 2014 2:48 AM in response to emcmonagle

    I have never installed any of the apps mentioned in this thread. Anyway, I have followed the uninstall procedures for all of them without success. I still cannot use my Apple TV with my mid 2011 Mac. No problem with Airplay from my iPhone and my iPad. Till a few months ago Airplay mirror from my mac worked perfect. The symptom of the problem now is the same as mentioned before: mirror iMac option not greyed but not working, Airplay extend desktop option only transferring sound, not image (black screen). Maverick is on its last update (10.9.5). Apple TV also updated.

     

    I am getting tired of this kind of things. Apple users are paying quite a lot of money for a product twice the price than their competitors but that is supposed to be stable and working. We accept to live in Apple store ecosystem with Apple censorship deciding about what we can or we cannot do. What we want in exchange to all of this are products working seamless and not having to spend our time to solve problems of bad produced software.

     

    I am getting more and more upset with Apple. Are they doing anything to solve this issue ? I am afraid that not,

  • by quinn_drummer,

    quinn_drummer quinn_drummer Oct 26, 2014 5:28 AM in response to Siberiankj
    Level 1 (4 points)
    Apple TV
    Oct 26, 2014 5:28 AM in response to Siberiankj

    This did it for me, thanks

  • by MhiVorG,

    MhiVorG MhiVorG Nov 12, 2014 7:14 AM in response to redboy82
    Level 1 (0 points)
    Nov 12, 2014 7:14 AM in response to redboy82

    FIXED!!!! THANKS!!!! 

     

    To all those people that are still having trouble and have tried everything in the forum with no luck

    I HAVE A FIX FOR YOU TO TRY (TESTED 3 TIMES)

    iDisplay screen mirroring app was the fault for me

    I installed it but delete it straight away by removing it from application to recycle bin wrong move number 1

     

    I have also uninstalled it using CleanMyMac with no luck ( wrong move there number 2)

    all with restarts but it doesn't remove all files folders & drivers

     

    what needs to be done is use the uninstaller in the program

    download it again if necessary from www.getidisplay.com

    you DO NOT have to install it again

    just run the iDisplay.DMG file you downloaded from the website above

    click uninstall

    which will give you an error saying file is corrupt

    if this is the case

    this is what you need to do


    first which is REALLY IMPORTANT go to the location below first and change a setting or it wont work :-)

     

    system preferences

    security & privacy

    and change the setting at the bottom to ALLOW APPS FROM ANYWHERE

    doing this will allow total removal

    then run the iDisplay installer again which has the built in uninstaller you ran before

    click uninstaller and follow the prompts to remove it totally

    l have now uninstalled iDisplay without an error saying the uninstaller is corrupt

    followed by a restart

    now everything is working great again

    THATS IT, ALL DONE!!!!! enjoy your streaming

  • by StylinGP,

    StylinGP StylinGP Nov 13, 2014 4:34 AM in response to EversonFromSaoPaulo
    Level 1 (0 points)
    Nov 13, 2014 4:34 AM in response to EversonFromSaoPaulo

    Brilliant...battled this issue for days!! Thank you very much

  • by tonybathich,

    tonybathich tonybathich Nov 22, 2014 7:08 AM in response to redboy82
    Level 1 (0 points)
    Nov 22, 2014 7:08 AM in response to redboy82

    great job resbody!

    it works like a charm.

     

    God bless you,

     

    Tony

     

    redboy82 wrote:

     

    To all those people that are still having trouble and have tried everything in the forum with no luck

    I HAVE A FIX FOR YOU TO TRY (TESTED 3 TIMES)

    iDisplay screen mirroring app was the fault for me

    I installed it but delete it straight away by removing it from application to recycle bin wrong move number 1

     

    I have also uninstalled it using CleanMyMac with no luck ( wrong move there number 2)

    all with restarts but it doesn't remove all files folders & drivers

     

    what needs to be done is use the uninstaller in the program

    download it again if necessary from www.getidisplay.com

    you DO NOT have to install it again

    just run the iDisplay.DMG file you downloaded from the website above

    click uninstall

    which will give you an error saying file is corrupt

    if this is the case

    this is what you need to do


    first which is REALLY IMPORTANT go to the location below first and change a setting or it wont work :-)

     

    system preferences

    security & privacy

    and change the setting at the bottom to ALLOW APPS FROM ANYWHERE

    doing this will allow total removal

    then run the iDisplay installer again which has the built in uninstaller you ran before

    click uninstaller and follow the prompts to remove it totally

    l have now uninstalled iDisplay without an error saying the uninstaller is corrupt

    followed by a restart

    now everything is working great again

    THATS IT, ALL DONE!!!!! enjoy your streaming

  • by chelly Campbell,

    chelly Campbell chelly Campbell Dec 2, 2014 7:36 PM in response to macjivaro
    Level 1 (4 points)
    Dec 2, 2014 7:36 PM in response to macjivaro

    I don't have any third party apps either.  It's a late 2012 iMac running Yosemite.  It's a new purchase so I've never had AirPlay mirroring work and I'm trying to get it to now.  AirPlay works from iTunes but not from my iMac.  Any suggestions?

  • by Ruairelie,

    Ruairelie Ruairelie Dec 6, 2014 5:30 PM in response to Siberiankj
    Level 1 (0 points)
    Dec 6, 2014 5:30 PM in response to Siberiankj

    Your solution worked for me, Siberiankj.

    I had airParrot installed prior to Mountain Lion.  there's definitely a conflict between the airParrot drivers and airplay which had resulted in us not being able to use airplay from the iMac for a couple of years now.  I didn't remove airParrot, just moved the two drivers in the three locations to a different folder.  Restarted the machine and airplay was back in action.  Of course I may as well move airParrot because without those drivers, you don't get to extend desktop, and airplay's doing the job now, so....

    Still had a teething issue - once connected, I was then unable to disconnect airplay (I know, connected for the first time in two years and what do you want to do? disconnect....).  Solution?  Why, go into sound settings, of course, and deselect Apple TV.  Seems the audio to Apple TV connection is prohibiting the disconnection of the screen airplay.

  • by mike433l,

    mike433l mike433l Dec 28, 2014 6:28 PM in response to Siberiankj
    Level 1 (0 points)
    Dec 28, 2014 6:28 PM in response to Siberiankj

    FIXED!!

    I had the same issue running mid 2013 iMac with OS10.10.1 installed.

    Used the link suggested by Siberiankj http://support.airsquirrels.com/article.php?id=8

    I ran the command for 10.10 twice and it still didn't work, then i tried the command for 10.6.

    FIXED!

  • by jwilbur,

    jwilbur jwilbur Jan 31, 2015 6:56 PM in response to dominicanobavaro
    Level 1 (0 points)
    Jan 31, 2015 6:56 PM in response to dominicanobavaro

    This has bothered me for so long, I can't believe it's finally solved. Air Display was my problem also, never would have found it without the help here. Thanks so much!!

  • by Behrad121,

    Behrad121 Behrad121 Feb 10, 2015 4:14 PM in response to Siberiankj
    Level 1 (0 points)
    Feb 10, 2015 4:14 PM in response to Siberiankj

    I accidentally removed those two files manually before I used the AirParrot remover. Is that supposed to make a difference? If no, then your method does not work for everyone, since I still can't mirror my mac. Please help!

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