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All replies
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Helpful answers
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Oct 31, 2014 8:59 AM in response to StayPithyby Tim Ho,Same here, can anybody help?? After updating Yosemite and the problem comes out. I have tried using Disk Utility to verify and repair disk permissions. Still not working. Is that a bug....?
Mac mini, OS X Yosemite (10.10)
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Oct 31, 2014 4:38 PM in response to StayPithyby Eric Root,Permission Issues - Troubleshooting
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
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Nov 3, 2014 8:29 AM in response to Eric Rootby Tim Ho,Thanks Eric but don't know why, the problem still here. I can open one jpg, after that I still don't have permissions to open another one. I need to quit preview, open again and the problem loop.
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Nov 7, 2014 9:44 AM in response to Tim Hoby jeremym5,I second having this issue. Disk Utility's "Repair Permissions" function is not resolving it.
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Nov 7, 2014 10:11 AM in response to jeremym5by jeremym5,FYI-- the solution outlined here by Linc Davis worked for me:
Re: Why am I getting this error message when I try to open a photo in Preview?
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Nov 30, 2014 9:36 PM in response to jeremym5by Scott Brewer,I've had the same problem and was a little intimidated by the "Linc Davis" solution, but it's not as daunting as it first appears and it actually worked for me.
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Dec 1, 2014 7:59 AM in response to Scott Brewerby mrcarnut,Hi Scott... I am having the same issues with preview. What was the solution you used from Linc Davis? Where can I find it?
Thanks for your help, Don
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Dec 1, 2014 8:35 AM in response to mrcarnutby Scott Brewer,"Linc Davis solution" is in one of the posts above & here's a link: Re: Why am I getting this error message when I try to open a photo in Preview?
However, I've discovered that, while it opened up the one file I wanted, there are others that still aren't opening in Preview. Grrrr. My workaround has been to use Adobe Acrobat to open .pdfs.
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Dec 1, 2014 8:46 AM in response to Scott Brewerby mrcarnut,Thanks for your reply... I will try Linc's and the one from Eric and see what happens.
Again, Thanks, Don
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Jan 28, 2015 1:24 PM in response to Scott Brewerby Mikertur,I'm having the same issue with Preview opening jpgs on a new Mac Pro running Yosemite. I've tried all of Linc's solutions as well as any other fixes I've found here on the forums and the issue keeps coming back. Any other ideas that I could try?
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Feb 10, 2015 7:05 PM in response to StayPithyby Scott Brewer,Now that I have 10.10.2, I think it's a little better. The problem is that if one Preview document is open, it won't open any others and gives the "couldn’t be opened because you don’t have permission" excuse.
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Jul 3, 2015 9:04 PM in response to StayPithyby kjneese,SO while late to this thread, I wanted to add my fix (albeit I'm hoping it continues). After finding this issue on a few different discussions, and dealing with this for almost 2 days and many AppleCare calls, I completely on accident stumbled onto a solution (at least for whatever caused this on my OS). I have a brand new iMac Retina with Yosemite and realized that after a day that almost none of my PDFs or JPG files would open (desktop or external drive). Got the error of "do not have permission to view this file" yadda yadda (same as everyone else on this thread) and it only seemed to reoccur after about a minute every time I reboot. During this minute I was able to open previously denied files in Preview, no problem. Then suddenly, JPGs and PDFs denied me permissions, except the previously opened files, which remained accessible. Then I'd reboot and for another minute or so--I could open more files, until Groundhog Day started again. So, after trying to unlock, already unlocked files and repair disk permissions in disk utility, I finally rebooted for the umpteenth time and the reboot froze....progress bar stopped half way. 3 times. So now, I'm thinking---how great is this Yosemite OS and my 5 thousand dollar investment! I decided my only go to was to boot up in Safe Mode, which was begrudgingly slower than any Safe Mode experience I'd ever had on any Mac. But I went into Disk Utility and Verified Permissions, Verify Disk and Repair Disk Permissions. Then I Shut Down and restarted again. Voila! It not only booted up in a flash, but to my surprise, none of my files were denying me access. As I type this it's been 2 hours and everything is still working, like a new Mac should. Not certain how the same Repair Permissions in Safe Mode fixed this issue. So, as much as I can't guarantee this as a fix, I'd think trying it can't harm the OS anymore than it's glitch already has the user.