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Helpful answers
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Feb 11, 2015 10:00 AM in response to semvem2325by Matt_M.,Hello semvem2325,
Welcome to the Apple Support Communities! It sounds like you are using our Apple Remote Desktop software. Have you checked out the user guide for Remote Desktop?:
manuals.info.apple.com/MANUALS/0/MA339/en_US/ARD31_TO.pdf
Specifically, you may want to read over the section titled “Remote Assistance” on page 25.
Additional information regarding Remote Desktop Admin 3.8 can be found here:
About Remote Desktop Admin 3.8 - Apple Support
http://support.apple.com/en-us/HT201068
Cheers,
Matt M.
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Feb 12, 2015 1:03 PM in response to Matt_M.by jaredfs,Ew, you sound like a robot. Try harder next time.
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Feb 12, 2015 1:04 PM in response to semvem2325by jaredfs,could you provide a little more detail for us? Are you actually trying to use Apple Remote Desktop, Remote Desktop Connection, or Microsoft Remote Desktop? Any of them can be used to connect to a remote Mac, but each has a different method.
