tlbrueser

Q: CD in 2007 iMac will not eject.

My 2007 24" iMac has an audio CD that will not eject.  I have tried the restart while holding the left mouse button down.  I've tried the "drutil eject" from Terminal.  I have an external Buffalo BDXL Writer that is detected and works fine.  The issue is the internal drive's constant attempt to eject the audio CD.  Some times it seems to take a rest and others it just continues with no success.  Is it possible to unmount the internal drive from the Disk Utility?  Would that quiet it and make the BDXL the default?  I appreciate your feedback ;-)  Terry

iMac, OS X Yosemite (10.10.1)

Posted on Feb 9, 2015 4:54 PM

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Q: CD in 2007 iMac will not eject.

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  • by joe_7399,

    joe_7399 joe_7399 Feb 11, 2015 8:40 AM in response to tlbrueser
    Community Specialists
    Feb 11, 2015 8:40 AM in response to tlbrueser

    Hello tlbrueser,

     

    Welcome to the Apple Support Communities!

     

    I understand that a disk is inserted into your iMac and it will not eject. You have already completed some great troubleshooting to force the disk to eject, but one further troubleshooting step that I would recommend would be to reset the System Management Controller (SMC). Please refer to the attached article for more information.

     

    Get help with the slot-loading SuperDrive on your Mac computer - Apple Support

     

    Doesn't eject discs or discs eject slowly

    1. If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
    2. If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
    3. If the disc will not eject, try dragging the disc icon to the trash.
    4. If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
    5. If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
    6. If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.

     

    Have a great day,

    Joe

  • by tlbrueser,

    tlbrueser tlbrueser Feb 11, 2015 9:49 AM in response to joe_7399
    Level 1 (0 points)
    Feb 11, 2015 9:49 AM in response to joe_7399

    Thank you Joe for the idea...had not come across that one yet.  The audio CD is still inside.  I tried all of my previous options and yours but do not seem to be able to eject the disk.  Is it possible to unmount the SuperDrive in Disk Utility and keep my Buffalo BDXL as the default?

    Thanks for your help!

    Terry

  • by Old Toad,

    Old Toad Old Toad Feb 11, 2015 9:53 AM in response to tlbrueser
    Level 10 (141,304 points)
    Mac OS X
    Feb 11, 2015 9:53 AM in response to tlbrueser

    Give this a try. Enter the following command in the Terminal followed by the Return or Enter key:

    drutil tray eject

    Try in several times in a row if the first time doesn't work.

    OTsig.png

  • by tlbrueser,

    tlbrueser tlbrueser Feb 11, 2015 5:57 PM in response to Old Toad
    Level 1 (0 points)
    Feb 11, 2015 5:57 PM in response to Old Toad

    Thanks OT, but I have tried that along with the other drutil code with no success.  It sounds like the drive hears my command and mechanically functions, but the disk is out of place somehow to be ejected.  This may be a hardware lesson.  Any other ideas?

    Terry

  • by Old Toad,

    Old Toad Old Toad Feb 12, 2015 9:03 AM in response to tlbrueser
    Level 10 (141,304 points)
    Mac OS X
    Feb 12, 2015 9:03 AM in response to tlbrueser

    Some users have reported that slipping a 3x5 card in the slot so its under the disk and then ejecting worked for them.  I've not tried it so proceed at your own risk.  It might be time for a visit to the nearest Genius bar.